Russell Tobin

Compensation

Full Description

Job Opportunity: Customer Support Representative/Account Representative-Sr Location: 680 West 10000 South, South Jordan, UT 84095 Contract Duration: 6-12 months with possible extension Pay Rate: $21.99/hour (W2) | W/O Benefits Work Schedule Overview: • Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. • In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. • Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work—3 days in-office and 2 days from home—for greater flexibility and convenience. Job Responsibilities for Client Support Service Professional: • Provide exceptional support for clients through incoming calls, addressing service inquiries with accuracy and efficiency. • Assist with Cash Management products, online account access, mobile app usage, and general financial questions. • Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment. • Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team. Benefits Info: Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.