Russell Tobin

Compensation

Full Description

Customer Service Representative – Financial Services (Contract-to-Hire) Location: Charlotte, NC (Fully Onsite) Pay: $18–$20 per hour We are recruiting Customer Service Representatives to support a financial services operation in Charlotte, NC. This is a fully onsite, contract-to-hire role featuring professional training, consistent scheduling, and growth opportunities. Responsibilities: • Manage inbound customer phone calls and service inquiries • Provide general account support and customer assistance • Enter detailed documentation into internal systems • Resolve routine customer issues and escalate complex cases when necessary • Follow company policies, service standards, and regulatory compliance guidelines • Meet quality assurance and productivity targets Qualifications: • High school diploma or GED required • Bachelor’s degree preferred • 2–3 years of customer service or call center experience required • Excellent communication and problem-solving skills • Ability to work efficiently in a fast-paced, metrics-driven environment Why Apply: • Contract-to-hire employment opportunity • Competitive pay range of $18–$20 per hour • Paid training and career development programs • Stable onsite position with long-term growth potential Apply today to begin your customer service career in Charlotte, NC. Company DescriptionWe are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, providing access to an incredible breadth and depth of opportunities where you can grow your career and make a meaningful difference.