$70K-90K a year
Lead and manage the US ambassador program to build and engage a passionate running community, driving growth and brand presence.
3+ years in community management or related roles, strong communication skills, event planning experience, and knowledge of the US running community.
Job Title: US Ambassador Manager Company Overview: Runna is a dynamic and innovative company dedicated to revolutionizing the running experience for athletes of all levels. Our mission is to empower everyday runners by providing a world-class training platform that combines cutting-edge technology, expert coaching, and a vibrant community. We are passionate about helping runners achieve their personal bests, whether they are improving their 5k times or training for their first marathon. Role Overview: As the US Ambassador Manager, you will play a pivotal role in expanding Runna's presence and influence across the United States. You will lead the ambassador program, fostering strong relationships with key community members and driving engagement to build a passionate network of runners who embody the Runna spirit. Your efforts will directly contribute to the growth and success of our platform. What You'll Do: - You will recruit, onboard, and manage a diverse team of US-based ambassadors who are passionate about running and community building. - You will develop and execute strategies to increase ambassador engagement and retention. - You will collaborate with marketing and product teams to align ambassador activities with company goals. - You will organize and support local events, races, and meetups to promote Runna and strengthen community ties. - You will track and report on ambassador program metrics to measure impact and identify opportunities for improvement. - You will serve as the primary point of contact for ambassadors, providing guidance, support, and motivation. - You will identify and cultivate partnerships with running clubs, influencers, and other relevant organizations. What You Bring: - Minimum of 3 years experience in community management, brand ambassador programs, or related roles. - Strong understanding of the running community and culture in the US. - Excellent communication and interpersonal skills with the ability to inspire and lead a remote team. - Proven ability to develop and implement successful engagement strategies. - Experience with event planning and coordination. - Proficiency in using digital tools and platforms for community management and communication. Bonus Points If You Have: - Personal experience as a runner or involvement in running events. - Background in marketing, sports management, or related fields. - Experience working with mobile app communities or fitness technology. - Knowledge of social media marketing and influencer collaboration. What We Offer: - We offer a vibrant and inclusive work environment that values innovation and collaboration. - We offer opportunities for professional growth and development within a fast-growing company. - We offer flexible work arrangements to support work-life balance. - We offer competitive compensation and benefits packages. - We offer the chance to be part of a mission-driven company making a real impact in the running community. Ready to Apply? To join our passionate team at Runna, please submit your resume and a cover letter detailing your experience and why you are excited about this role. We look forward to hearing from you!
This job posting was last updated on 9/9/2025