RS Group

Compensation

Full Description

RS Group/Staton Logistics is a leading provider of comprehensive logistics solutions dedicated to delivering top-notch services to our clients. As a Logistics Coordinator/Account Manager, you will play a crucial role in ensuring the seamless operation of our logistics services while fostering strong relationships with our clients. Key Responsibilities: • Account Management: • Develop and maintain strong relationships with clients to understand their logistics needs and expectations. • Serve as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly. • Monitor and manage client accounts to ensure high levels of satisfaction and retention. • Logistics Coordination: • Plan, coordinate, and oversee logistics operations in our Truckload team. • Ensure timely and accurate delivery of goods to clients, optimizing routes and transportation methods. • Collaborate with internal teams. • Problem Solving and Issue Resolution: • Proactively identify potential issues in the operations and implement effective solutions. • Handle any logistics-related problems that arise, ensuring minimal disruption to client services. • Communicate effectively with clients regarding any changes or delays in delivery schedules. • Data Management and Reporting: • Maintain accurate records of all logistics activities. • Generate regular reports on logistics performance and present findings to management and clients. • Utilize logistics software and systems to track and manage shipments, ensuring data integrity. • Continuous Improvement: • Stay up-to-date with best practices in logistics and supply chain management. • Identify opportunities for process improvements and implement changes to enhance service quality. • Participate in training and development programs to continuously improve skills and knowledge. Qualifications: • Proven experience in logistics coordination and account management, preferably in a third-party logistics (3PL) environment. • Strong understanding of logistics operations, including transportation, warehousing, and distribution. • Excellent communication and interpersonal skills, with the ability to build and maintain client relationships. • Strong problem-solving skills and the ability to handle multiple tasks simultaneously. • Proficiency in logistics software and Microsoft Office Suite (Excel, Word, PowerPoint). • Detail-oriented with strong organizational skills and the ability to work under pressure. What We Offer: • Competitive salary and benefits package. • Opportunities for professional growth and development. • A supportive and collaborative work environment. • The chance to be a part of a dynamic and growing company in the logistics industry.