Ross Stores

Compensation

Full Description

Description: As an Area Team Leader, you are the driving force behind your department's daily success. You'll serve as a vital link in our store management team, balancing the fast-paced flow of new merchandise with a commitment to top-tier customer service. Whether you're running the floor as the Manager on Duty or mentoring a group of Associates, your energy and organizational skills ensure that our customers always find great value in a clean, safe, and efficient environment. Qualifications: • Strong interpersonal skills with the ability to lead a diverse team and engage effectively with customers. • Prior experience in a lead, supervisory, or management role, ideally within a high-volume retail setting. • Proficiency with retail technology, including POS registers and standard office software. • Capability to perform retail math and manage cash-handling procedures with high accuracy. • Availability to work a flexible retail schedule, including nights, weekends, and seasonal holidays. • Physical ability to stay mobile on the sales floor for long periods and lift or move up to 25 lbs as needed. Benefits: • Growth Potential: Advance your career with a Fortune 500 leader that prioritizes internal promotions and professional training. • Financial Strength: Gain stability by working for a growing company with over $20 billion in annual sales. • Inclusive Culture: Thrive in a workplace that actively champions diversity, equity, and inclusion for all employees. • Collaborative Environment: Work alongside a supportive team dedicated to problem-solving and collective success. Responsibilities: • Daily Operations: Lead the store as the Manager on Duty, managing opening and closing routines, securing the building, and overseeing cash office operations. • Safety Leadership: Maintain a safe workplace by monitoring for hazards, ensuring equipment like EAS systems work correctly, and keeping exits unobstructed. • Staff Supervision: Coordinate Associate tasks and break schedules, providing hands-on coaching and using recognition to keep the team motivated. • Inventory Flow: Manage the stockroom process, ensuring truck deliveries are unloaded quickly and merchandise is placed on the floor according to brand standards. • Customer Experience: Oversee the front-end registers to keep lines moving quickly, handling voids or returns and ensuring the checkout area is tidy. • Loss Prevention: Reduce inventory shrinkage by maintaining high visibility, conducting bag checks, and managing fitting room security protocols. • Administration: Complete essential back-office tasks such as payroll adjustments, schedule management, and ensuring bank deposits are verified and sent.