Ross Stores

Compensation

Full Description

Description: As an Area Store Operations Manager at Ross Stores, you will step into a pivotal leadership role designed for those who thrive in high-energy retail environments. You won't just be managing a department; you’ll be the heartbeat of the store’s daily operations, guiding a diverse team to hit performance targets while maintaining the "Treasure Hunt" experience our customers love. This role is perfect for a hands-on leader who is ready to take ownership of store safety, team morale, and operational efficiency within a stable, growing Fortune 500 company. Qualifications: • Proven ability to lead and motivate others, ideally with a background in retail or service-industry supervision. • Clear, professional communication style and the ability to interact effectively with both customers and corporate partners. • Tech-savvy enough to navigate POS systems, manage digital payroll records, and use standard office software. • Competency in basic retail arithmetic, including the ability to reconcile registers and track daily financial metrics. • Flexibility to support the business during high-traffic times, including nights, weekends, and holiday seasons. • Physical stamina to remain active on the sales floor for an entire shift and the ability to handle merchandise up to 25 lbs. Benefits: • Clear Pathways for Advancement: We are committed to promoting from within and helping you build a long-term career. • Stability: Join a resilient, successful retail leader with a proven track record of financial growth. • A Culture of Belonging: Work in an environment that values different perspectives and treats every associate with respect. • Professional Skills Training: Gain access to workshops and mentorship that sharpen your management and operational expertise. • Giving Back: Be part of a company that actively supports local youth programs and community initiatives. Responsibilities: • Maintain a Secure Environment: Take charge of the store’s safety culture by conducting regular inspections, managing alarm protocols, and ensuring a safe space for both staff and shoppers. • Lead Daily Workflows: Oversee the seamless transition of store openings and closings, including the management of secure cash handling and armored car pickups. • Direct Team Supervision: Orchestrate the daily activities of retail associates, coordinating breaks and providing on-the-spot feedback to keep the team focused and productive. • Drive Merchandising Standards: Supervise the unloading and processing of new inventory, ensuring the floor is organized, sized, and properly signed according to brand guidelines. • Elevate the Customer Experience: Keep the front-end running efficiently to minimize wait times and ensure departments like fitting rooms remain clean and inviting. • Asset Protection: Minimize shrink by staying visible on the sales floor, monitoring high-risk areas, and following all loss prevention audit procedures. • Operational Admin: Stay on top of essential paperwork, including managing employee timecards, punch corrections, and daily banking deposits.