Ross Stores

Compensation

Full Description

Description: As an Area Operations Coordinator at Ross Stores, you act as a vital link in the store's daily rhythm, ensuring that both back-of-house logistics and front-end service run without a hitch. This is a dynamic role designed for someone who enjoys a fast-paced retail setting where no two days are the same. You will balance essential administrative oversight with active floor support, helping to streamline workflows while fostering a welcoming atmosphere for your team and every customer who walks through our doors. By staying organized and lead-focused, you help maintain the high standards of efficiency and value that define the Ross brand. Qualifications: • Exceptional organizational habits and the ability to juggle multiple priorities under pressure. • A fundamental grasp of retail business operations and how individual tasks impact store goals. • Natural communication skills, with a focus on being approachable and professional with diverse groups of people. • A reliable work ethic and a commitment to leading teammates by personal example. • Comfortable performing basic retail math and handling financial transactions accurately. • Tech-savvy enough to operate standard store systems, including POS registers and handheld scanners. • Physical stamina to remain active on the sales floor, including walking and standing for the duration of a shift. • The ability to handle physical requirements such as reaching, bending, and lifting or moving merchandise up to 25 pounds. • Flexibility to assist with various store maintenance tasks and use equipment like ladders or rolling racks as needed. Benefits: • A supportive work culture that prioritizes teamwork and mutual respect. • Real-world experience in retail management and operational logistics. • Clear pathways for internal promotion and long-term career development within the Ross Stores family. • Employee discounts and a fast-paced, engaging work environment. Responsibilities: • Deliver a top-tier shopping experience by engaging customers with a friendly, helpful attitude. • Promote a healthy team culture by treating all associates with dignity and working toward common store objectives. • Execute company operating procedures with precision to ensure consistency across all departments. • Keep the store environment tidy, safe, and organized to prevent accidents and improve the customer experience. • Step in to assist on the sales floor or at the registers whenever customer traffic increases. • Address service hurdles or customer inquiries immediately, involving management for complex issues when necessary. • Uphold the company’s professional image through consistent adherence to the established dress code and behavior standards. • Coordinate the flow of new merchandise, ensuring items are processed and displayed according to visual standards. • Apply loss prevention techniques and remain vigilant to protect store inventory and sensitive data. • Process all sales and returns with a high level of integrity and attention to detail. • Work with a sense of urgency to meet productivity benchmarks and keep operations moving smoothly. • Build strong professional bonds with leadership and peers to ensure everyone is aligned on daily store targets.