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Rollings Funeral Service

via Indeed

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Office Manager

Garden City, MI
Full-time
Posted 2/4/2026
Verified Source
Key Skills:
Administrative Support
Customer Service
Microsoft Office Suite

Compensation

Salary Range

$40K - 45K a year

Responsibilities

Providing administrative support, managing records, handling correspondence, and assisting funeral staff.

Requirements

High school diploma or GED, at least two years of professional experience, proficiency in Microsoft Office, and ability to work in a fast-paced environment.

Full Description

Administrator Duties/Responsibilities: · Maintains confidentiality and professionalism both in and outside of the workplace · Supports Funeral Directors and other staff as needed · Helps maintain a tidy appearance throughout the funeral home Receptionist · Serves as first point of contact, greeting people entering the funeral home as well as answering phones in a professional manner, assisting callers with questions or directing to appropriate staff · Manages correspondence (email, letters, packages, etc.) · Receives and records customer payments; obtaining information for Form 8300 when necessary Funeral Administration · Data entry and monitoring of death certificates, forms, and contract adjustments · Prepare service items and materials for funerals, including register books, clergy records, donation and welcome signage · Monitors outstanding balances, sending invoices and collection letters in coordination with Funeral Director and other staff. Reports updates to management · Print checks for funeral services Accounts Payable · Receives and verifies expense reports, enters into accounting system · Receives and verifies cash advance expense request forms · Receives and verifies credit card receipts, enters into accounting system · Facilitates payment of vendors, which may include verification of federal ID numbers, obtaining W9s and COIs, reviewing purchase orders, and resolving discrepancies · Receives and verifies bills, enters into accounting system · Records entry of, verifies documentation for, and distributes petty cash · Pays expense reports, bills, and cash advance expenses in a timely manner and with a high level of accuracy to ensure all expenses are accurate · Provide Accountant with timely support · Order office stationery and supplies Accounts Receivable · Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable · Verifies that information is accurately collected and reported for Form 8300 when necessary · Provides Accountant with timely support · Monitors Accounts Receivable and oversees invoicing in conjunction with Funeral Directors and other staff · Provides Funeral Director Manager with timely reports and support Required Skills/Abilities: · Must be reliable and extremely trustworthy. · Must be proficient in Microsoft Office Suite or related programs. · Ability and willingness to be trained on and learn accounting or industry specific software systems. · Excellent organizational and time-management skills, ability to multi-task efficiently. · Ability to maintain confidential and meticulous records. · Excellent verbal and written communication skills. · Ability to operate related office equipment, such as computers, 10-key calculator, and copier. · Ability to work independently and in a fast-paced environment. · Ability to anticipate work needs and interact professionally with customers. · Excellent customer service skills (in person and on the phone), professional demeanor. Compassion is a must. · Problem-solving attitude with an eye for detail Physical Requirements: · Prolonged periods sitting at a desk and working on a computer. · Must be able to lift up to 15 pounds at times. Qualifications: · High School diploma or GED equivalent; Minimum two years experience in a professional environment Job Type: Full-time Pay: $40,000.00 - $45,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Health insurance • Health savings account • Life insurance • Paid time off • Professional development assistance • Retirement plan • Tuition reimbursement • Vision insurance Experience: • Microsoft Office: 1 year (Required) • Administrative experience: 1 year (Preferred) Ability to Commute: • Garden City, MI 48135 (Preferred) Ability to Relocate: • Garden City, MI 48135: Relocate before starting work (Required) Work Location: In person

This job posting was last updated on 2/6/2026

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