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RR

Rochester Regional Health

via Workday

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Health Home Care Manager

Auburn, New York
Full-time
Posted 12/11/2025
Direct Apply
Key Skills:
Care management
Care coordination
Community outreach
Documentation and reporting

Compensation

Salary Range

$21K - 28K a year

Responsibilities

Manage and coordinate care plans for high-need clients, including documentation and community outreach.

Requirements

Requires a bachelor's degree, experience in health care management preferred, valid NYS driver license, and specific certifications.

Full Description

SUMMARY To provide supportive Health Home care management, utilizing the process of care coordination, for persons who are identified as high users of services and as having problems accessing medical, mental health, social, psychosocial, educational, financial and other necessary services that have been identified in a written plan of care. Provide 24/7 oversight as needed. STATUS: Full-Time LOCATION: St. Mary's Campus DEPARTMENT: UH CARE MANAGEMENT OPERATIONS SCHEDULE: 40 hours MINIMUM QUALIFICATIONS If hired on or after November 1, 2018, bachelor’s degree required Two years of experience preferred QHP preferred Strong analytical, computer, and communication skills REQUIRED LICENSURE/CERTIFICATION SKILLS Valid NYS driver license as referenced in RRHS Fleet Program RESPONSIBILITIES Responsible for the overall creation, management and coordination across all continuums, of the enrollee’s care plan which will include medical/behavioral and social service needs and goals. All necessary documentation must be completed within established timeframes. Effectively perform and document progressive community outreach with assigned cases and move to enrolled status as appropriate. Caseload will include clients with a mid-acuity rating and voluntary assisted outpatient treatment (AOT) clients. Completes weekly reports in accordance with AOT guidelines. Performs other duties as assigned EDUCATION: LICENSES / CERTIFICATIONS: NYS DL - valid New York State Driver's License - New York State Department of Motor Vehicles (NYSDMV)New York State Department of Motor Vehicles (NYSDMV), QHP - Qualified Health Professional - NYS Office of Alcoholism and Substance Abuse Services (OASAS)NYS Office of Alcoholism and Substance Abuse Services (OASAS) PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $20.60 - $27.80 CITY: Rochester POSTAL CODE: 14611 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law. Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.

This job posting was last updated on 12/12/2025

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