Robert Half

Compensation

Full Description

We are looking for a Product Owner to join our digital team in the South Bay. This long-term contract position offers the opportunity to play a pivotal role in enhancing the digital experience across websites, mobile applications, and other tools for a leading automotive financial services provider. As a key contributor, you will drive product development, collaborate with cross-functional teams, and ensure high standards for both project launches and ongoing operations.Responsibilities:• Lead product development initiatives, serving as a subject matter expert for Salesforce and mobile app environments.• Develop clear and detailed user stories and acceptance criteria to guide development teams.• Collaborate with business and IT teams to document process flows, create status reports, and ensure alignment.• Design and execute comprehensive test scripts, triage issues, and report on testing outcomes.• Provide operational support for nationwide customer, dealer, and field services, including managing inbox inquiries and chat lines.• Partner with CX, business development, and testing teams to conceptualize, deliver, and validate user stories.• Prepare and conduct user acceptance testing, assist with field training, and facilitate organizational change management.• Coordinate with internal and external stakeholders, including compliance and legal teams, to ensure adherence to standards.• Measure and analyze business metrics to support reporting and decision-making processes.• Deliver product demos, craft stakeholder communications, and provide post-launch support during warranty phases.