Robert Half
via LinkedIn
Help Desk Analyst
Compensation
$40K - 50K a year
Responsibilities
Providing first-level support to cellular users, assisting with device setup and connectivity issues, following workflows and troubleshooting guides.
Requirements
No specific technical skills or certifications required, but the role is entry-level in customer support.
Full Description
This role is primarily customer-support focused and serves as an entry-level opportunity to build foundational experience in IT or grow within a customer service career. The position involves providing first-level support to cellular users in a call-center environment, assisting with device setup, connectivity issues, and general service inquiries. Candidates will follow established workflows and troubleshooting guides while delivering clear, patient, and detail oriented support to end users. The role includes structured training and ongoing support to help develop confidence and core technical skills.
This job posting was last updated on 12/15/2025
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