Robert Half

Compensation

Full Description

IT Support Specialist to serve as the first point of contact for technical assistance. This role supports hardware, software, phones, mobile devices, printers, and network systems, ensuring smooth operations and excellent service across all levels of the organization.Key ResponsibilitiesProvide 24/7 help desk support to local and remote users.Troubleshoot and resolve issues with desktops, servers, applications, phones, networks, and printers.Install, configure, upgrade, and repair hardware and software.Maintain IT inventory and documentation.Coordinate with vendors for unresolved issues.Support IT projects, upgrades, and audits.Deliver tailored IT training to users.Monitor and respond to PC/LAN issues.Onboarding: Set up accounts, configure hardware, and conduct IT orientation.Offboarding: Disable access, recover and reimage devices, ensure data security.Interested candidates should contact Sally Lander @ 612.249.0254 or submit resumes to sally.lander@roberthalf.(com).