RKL LLP

Compensation

Full Description

The Director of Sales is responsible for continually growing and developing the relationship with RKL eSolutions customers. As a trusted advisor to their customers, the Director will also identify opportunities to integrate additional products offered by RKL eSolutions. Success Factors Responsibilities Collaborate with customers to uncover opportunities and identify solutions for their opportunity Gather feedback from customers to monitor performance of eSolutions products Act as liaison between the customer, eSolutions, and third party software vendors Partner with Business Development Representative to identify new customers Stay up to date on product offerings Motivate team to meet deadlines and prioritize work appropriately; demonstrate effective time management skill Maintain confidentiality with external client and firm information as well as internal employee Alight with Architectural and Client sales teams for successful customer engagement Alight with sales leaders to drive awareness, measure progress and collaborate on strategy to meet all sales goals Drive software revenue growth with end users and sales team by crafting future selling strategies for business solutions People Relationships Take initiative to be a team player (seeks out opportunities to help others) Treat everyone with respect and develop loyalty and trust with team Successfully adapt to different personalities and working styles Proactively and effectively communicate information regarding status issues to team members Hold self accountable for assigned work; seek continuous feedback to learn and develop in role; open to new ideas and suggestions Business Growth Possess an understanding of RKL’s business (service lines, competitors) and client service capabilities and the impact of technology upon the firm’s growth and success Required Skills Drive to uncover new leads to support the growth of the organization and deep knowledge of customer service/success practices Technical aptitude and ability to learn software programs Strong communication skills, written and verbal, to effectively interface with all levels of firm management and staff; ability to communicate issues and conclusions Problem solving skills; ability to shift focus and adapt to changes Customer-first mindset and strong ability to bring people together from across the company to navigate a wide range of strategic priorities and operational programs Comfortable engaging with senior executives, boards and other stakeholders with strong executive presence, interpersonal skills and ability to influence across disciplines Education, Experience and Certifications Bachelor’s degree or commensurate experience Minimum of 7 years in software sales and customer success required, both transactional sales and strategic selling experience Minimum of 3 years’ as a sales leader and motivator Consistent overachievement of sales goals in a large geographic territory Proficiency in customer relationship management (CRM) platforms (Salesforce preferred) Proficiency with Microsoft Office Suite Excellent organizational skills with strong attention to detail Ability to thrive and adapt in a fast paced environment and manage multiple projects at once Highly driven individual with an execution focus and strong sense of urgency and believe in the firm’s mission Essential Functions Must be able to remain in a stationary position as needed The person in this position needs to occasionally move about inside the office and at client offices to access file cabinets, office machinery etc. Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer Ability to communicate in a professional manner and exchange information with internal and external customers as needed Ability to lift/carry up to 20 pounds Ability to work outside of normal business hours and weekends as needed Ability to travel to local and non-local clients as needed, overnight travel may be required This job description is subject to change at any time and employee will be given additional responsibilities as assigned. Salary Range: $110,000 - $130,000 What makes RKL a dynamic professional services leader and an employer of choice in Pennsylvania? A focus on people, whether that’s earning the trust and respect of our clients, growing as people and professionals, serving our communities or forming bonds with colleagues. Our people are the best of us and they fuel RKL’s continued growth and success. Fostering a workplace culture that fulfills our team members both personally and professionally is central to the RKL mission. That’s why we offer robust learning and development, diverse career paths and experiences, abundant community service opportunities and social, team-building activities. Benefits You’ll Receive: RKL promotes a recognized culture of health and offers an extensive array of benefits to meet individual lifestyles, including but not limited to medical/dental/vision insurance, life insurance, flexible spending accounts for medical and dependent day care expenses and short-term/long-term disability. You’ll also receive competitive paid time off to pursue your interests or rest and recharge, and a 401(k) with employer match and profit-sharing to invest in your future. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. It is RKL’s policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our HR team at 717.394.5666 or careers@rklcpa.com if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable accommodation in order for you to perform its essential functions.