Riskonnect

Compensation

Full Description

Why Join Us?  We explore ways to deliver new value, foster creativity and reach beyond boundaries. We use drive and commitment to energize, engage, and inspire others. We do what is important and strive for continuous improvement, work with passion, and purpose. We act with mutual respect, communicate fearlessly and collaborate to leverage our collective talents. At Riskonnect, we share this set of expectations and values. They guide us every day in every way. These values are more than words – they unite our organization and bring meaning and purpose to what we do.  #pioneer #spark #focus #community  The Team   Teamwork is the heart of Riskonnect. We thrive on collaboration, believing it's the key to our growth and innovation in risk management. We encourage feedback, offer advancement opportunities, and support continuous learning. Join us to experience a culture that values teamwork and embraces a collaborative mindset, where your success is our success.    The Opportunity  The Senior Renewal Specialist is responsible for leading high-complexity and strategic renewals across Riskonnect’s global customer base. This role involves negotiating with procurement teams, structuring multi-year and multi-product renewals, and ensuring predictable retention outcomes. The Senior Renewal Specialist partners closely with CSMs, Sales, Legal, and Finance, while also mentoring junior team members and contributing to process improvements.  Essential Functions / Responsibilities Include  * Lead end-to-end management of complex renewals, including negotiations with procurement and legal teams. * Develop renewal strategies tailored to customer needs and aligned with Riskonnect’s revenue goals. * Provide accurate forecasting and maintain renewal pipeline discipline.  * Track contract expiration dates, terms, and renewal milestones to ensure on time renewal closure. * Partner with Sales and CSMs to identify and progress upsell and expansion opportunities. * Identify early indicators of renewal risk and flag for CSM or leadership escalation, as appropriate. * Collaborate with CSMs on appropriate next steps to address potential customer retention situations. * Mentor Renewal Specialists and contribute to training/onboarding of new team members. * Contribute to continuous improvement of renewal processes, tools, and reporting. * Collaborate cross-functionally to resolve renewal-related escalations.   Required Qualifications  * 5–7 years of SaaS renewals, account management, or sales operations experience. * Proven track record negotiating complex contracts. * Strong financial and commercial acumen. * Advanced proficiency with Salesforce CRM and Excel/Google Sheets. * Excellent verbal and written communication skills.   Skills & Abilities  * Ability to manage multiple priorities in a fast-paced environment. * Strong influencing skills with both customers and internal stakeholders. * Analytical and detail-oriented with a focus on accuracy. * Customer-centric mindset with ability to articulate value.   WHY JOIN RISKONNECT?  At Riskonnect, innovation starts with our people. We’re a fast-growing, global team of 1,500+ dedicated professionals who bring bold thinking, a collaborative mindset, and a shared commitment to helping organizations manage risk with confidence.  You’ll work alongside some of the most talented individuals in the industry, united by a purpose to help customers solve their most complex risk challenges through cutting-edge technology and world-class service.  Our culture of excellence has earned us consistent recognition, including:    * Best and Brightest Companies to Work For (Nationwide) – 6 years * Best and Brightest Elite Award Winner – 1 year * Business Insurance Best Places to Work – 2 years * Great Place to Work® Certified – United Kingdom – 2 years * Great Place to Work® Certified – India – 1 year   We’re proud of these honors, but even more proud of the people who made them possible. Ready to be part of something meaningful? Join us.    Riskonnect is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.