Risepoint

Compensation

Full Description

Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. About the Role: The Senior Tech Product Analyst sits within the Data Science team in Risepoint’s Student Journey Platform organization. This team uses machine learning, behavioral data, and experimentation to shape the digital experiences that support students as they navigate their educational journey. In this role, you will serve as the voice of the student—connecting quantitative insights, behavioral patterns, and qualitative signals to help our tech product, design, engineering, and student success teams deliver experiences that truly meet learner needs. You will turn data into direction, ensuring our Student Journey Platform continues to evolve with clarity, rigor, and empathy. In the role of Senior Analyst, you will: Partner cross-functionally with tech product, design, engineering, data science and user research to translate findings into actionable tech product strategies and inform tech product requirements, design improvements, and feature effectiveness. Analyze baseline student data to surface meaningful insights that inform tech product and engagement strategies. Design and measure tech product experiments (A/B tests, RCTs, etc.) to evaluate effectiveness and understand what drives results. Synthesize quantitative and qualitative data—including lead enrichment, call transcripts, surveys, NPS, usability studies, and competitive insights—to identify friction points and opportunities. Maintain baseline data about the student journey that feeds insights into tech product prioritization and roadmap planning. Work closely with engineering teams to ensure accurate data collection and instrumentation, providing guidance on tracking implementation and data integrity. Work across structured and unstructured data, including speech analytics, to derive meaningful insights. Create clear, data-driven narratives that translate insights into action—aligning executives and cross-functional teams around shared priorities in a fast-changing environment. Build trust and credibility across teams by navigating ambiguity and uniting stakeholders around common goals. You will be supported by our Data Analytics team - a mix of career analytics professionals, experienced operators with great analytics chops, and previous consultants - and by the greater Technology function. Job Requirements 5-8+ years' experience independently leading data and research projects from scoping, alignment, and execution. Comfort working with data analytics tools (e.g., Excel, Tableau, Power BI, Looker, SQL), or an excitement to develop technical data analytics capabilities. Experience with Databricks preferred. Experienced with funnel analysis, cohort & segmentation analysis, statistical methods and A/B testing or motivated to develop expertise in these advanced analytical techniques. Connects data to business impact. Translates complex analyses into clear insights that guide strategic and operational decisions, emphasizing the “so what” behind the numbers. Communicates with influence. Delivers data-driven narratives that are clear, concise, and actionable for cross-functional and senior audiences. Drives learner-centered outcomes. Applies analytical rigor to improve learner experiences and success metrics. Risepoint is an equal opportunity employer and committed to hiring a diverse and inclusive workforce Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce. Reliable. Empowered. Adaptable. Customer-centric. Heart. These are some of the words that describe Risepoint employees. We have spent the past nearly 20 years helping universities grow by expanding access to affordable, life-changing education for working adults. As an education technology company that provides trusted partnership and expertise to more than 125 universities and colleges, we primarily work with regional universities, helping them create online programs in critical areas such as nursing, teaching, business, and public service. We are dedicated to increasing access to affordable education so that more students can improve their careers and their communities.