RiseIT Solutions

Compensation

Full Description

Title: MS Dynamics CRM Product Design/BA Location: 100% Remote Type: 12-month Contract Rate: $58 per hour Position Duties: The Product Manager/Business Analyst, as a member of the product team, will be responsible for understanding all aspects of the business need, with a focus on one or more functional workstreams. This will include managing deliverables (in JIRA), understanding the various business processes and daily interactions, and relationship management with key business customers and IT team members. This position will support exciting Mobility Business Solutions (MBS) CRM products and provide opportunities to learn technologies such as Microsoft Dynamics 365, Portal, and other Cloud Based technologies. Required Education: BS / BA in MIS, Computer Science, Business, Mathematics Responsibilities: • Work with the business to develop regional and functional business requirements and represent as global requirements • Collaborate with internal specialists to research business & tech trends appropriate to business & IT solution definition • Work with the development team to ensure business requirements are communicated clearly and understood • Participate in the development and review of functional requirements documentation • Present and review business analysis and reengineering results of tasks to mid-level IT and business partner management • Work with business partners to identify project business value and associated metrics • Drive and challenge business owners on their assumptions of how they will successfully execute their plans • Work with the business to ensure testing plans are robust and facilitate testing with internal and external interface teams • Participate in the planning, creation, and execution of business partner testing and acceptance testing • Perform analysis on production issues as appropriate • Interface with affected application teams to coordinate testing, when necessary • Managing issues and risk including the development of contingency plans • Establishing a strong working relationship with project stakeholders such that plans, and requirements are fully understood, and issues are resolved effectively and efficiently • Communicating project status information, issues, and risks to stakeholders as appropriate • Following appropriate change control and configuration management • Delivering on time, on budget, and top quality Required Skills: • Ability to deliver project commitments • Must be team-oriented and have excellent oral and written communication skills • Strong analytic and problem-solving skills • Good organizational and time-management skills • Experience in all phases of the development lifecycle • Applying agile practices to solution delivery • Requirements gathering, Use Case, and Test case development. • Global business acumen • System Integrator / COTS Implementation Desired Skills: • Emerging technologies, cloud architectures, security, and/or any other service-oriented architecture • Replacing legacy systems and driving business change with new technology • Experience with continuous improvement by investigating alternatives and technologies • Knowledge of MS Dynamics CRM 365, Azure, and related technologies (e.g., Adv. Marketing, Case Management, JIRA, Social media integrations with MS dynamics 365) RiseIT Solutions is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: RiseIT Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RiseIT Solutions are based on business needs, job requirements and individual qualifications, without regard to age, color national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law or regulations in the locations where we operate. RiseIT Solutions will not tolerate discrimination or harassment based on any of these characteristics. RiseIT Solutions encourages applicants of all ages.