$70K - 100K a year
Manage daily service operations, track KPIs and budgets, implement process improvements, coordinate vendors and inventory, ensure compliance, support planning, and mentor team leads.
3+ years operations/service management experience, strong scheduling and logistics knowledge, leadership skills, analytical and organizational abilities, familiarity with CRM/service management systems, and a hands-on approach.
About the Role Our client is seeking an Operations Manager to oversee day-to-day service operations, focusing on workflow efficiency, cost control, and coordination between teams. This is an excellent opportunity for a hands-on leader ready to take ownership of business operations and process improvement. Key Responsibilities • Manage daily operations across service, dispatch, and customer service teams. • Track operational KPIs, budgets, and job performance. • Identify and implement process improvements for efficiency and cost savings. • Coordinate with vendors, suppliers, and inventory management. • Ensure compliance with company standards, safety protocols, and local regulations. • Support leadership in planning, forecasting, and reporting. • Mentor supervisors and team leads to drive accountability and results. Qualifications • 3+ years of experience in operations or service management (plumbing, HVAC, or trades preferred). • Strong understanding of scheduling, field service logistics, and workflow management. • Proven ability to lead teams and manage multiple priorities. • Solid analytical, financial, and organizational skills. • Familiarity with service management and CRM systems. • Hands-on, adaptable, and solution-oriented. Why Join • Competitive pay with room for advancement. • Stable and growing company with strong industry reputation. • A collaborative team that values transparency and results.
This job posting was last updated on 10/23/2025