Right Executive Search, LLC

Compensation

Full Description

Note: The job is a remote job and is open to candidates in USA. Right Executive Search, LLC is a growing decorative lighting firm seeking an experienced Administrative Assistant to support administrative and customer service functions on a contract basis. The role involves managing executive calendars, providing customer support, processing orders, and assisting in marketing efforts. Responsibilities • Review, submit and process customer purchase orders, RGA/parts requests to ensure all needed info is correct. • Ensures that appropriate actions are taken to answer customers’ questions and resolve concerns. • Maintains customer accounts and records of customer interactions with details of inquiries, issues, or comments. • Prepares sales materials and presentations. • Assists in developing, creating, implementing, and administering marketing and advertising campaigns including social media to drive sales. • Trains customers on products. • Provides administrative services such as answering emails and phones, handling orders, working with vendors, running reports, managing projects, and preparing documents and presentations. • Participate in virtual office operations and support related business functions. • Maintains records of inventory; orders new products as needed. • Maintains office files; implements an efficient system for other staff to access files and records. • Obtains, reviews, submits, and files employee time sheets in accordance with Company requirements. • Ensures all expense reports and proper documentation are submitted in accordance with Company requirements; provides to management for review and approval. • Develops policies, practices, and procedures and implements best practices. • Performs other related duties as assigned. Skills • At least 3 years of administrative or office management experience required, with associated experience in customer service & sales support • Proficient with Microsoft Office Suite, including Excel • Familiar with a CRM system; Empowering Systems platform a plus • Excellent verbal and written communication skills. • Exceptional interpersonal and customer service skills. • Strong organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. • Service-oriented and able to resolve customer issues. • Ability to learn, product, service, or areas of customer service specialization. • Experience leveraging AI tools and solutions to streamline workflows and improve office efficiencies. • Experience with virtual office management procedures and/or order processing is a plus Education Requirements • High school diploma or equivalent Company Overview • *𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐢𝐧𝐠 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭𝐬* RES is a woman-owned, boutique executive search firm. It was founded in 2011, and is headquartered in Mahwah, New Jersey, USA, with a workforce of 11-50 employees. Its website is http://rightexecutivesearch.com/.