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RP

RicSaint Promotions

via Indeed

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Customer Support Associate

San Mateo, CA
full-time
Posted 11/19/2025
Verified Source
Key Skills:
Customer service
Communication skills
Problem-solving
Sales
Account management
Multitasking
Organizational skills

Compensation

Salary Range

$44K - 73K a year

Responsibilities

Provide customer support by explaining telecom services, handling enrollments and billing, maintaining records, and meeting sales goals.

Requirements

Strong communication and customer service skills, interest in telecommunications, ability to multitask and work in a fast-paced environment, with previous sales or retail experience helpful but not required.

Full Description

Join our team as a Customer Support Associate and start building your career in sales, telecommunications, and customer service. This is a full-time, entry-level opportunity for individuals who enjoy helping people, solving problems, and learning new skills in a supportive, fast-paced environment. In this role, you’ll work directly with customers to guide them through fiber internet, wireless, and telecommunications solutions, making sure every interaction is clear, helpful, and positive. You’ll gain real experience in sales, account management, and customer engagement, while developing the tools to grow into leadership and management positions. What You’ll Do as a Customer Support Associate • Present and explain fiber internet, wireless, and telecom services to customers • Handle service enrollments, activations, billing questions, and plan upgrades • Deliver professional and friendly customer service at every interaction • Maintain accurate records of customer accounts, service activity, and updates • Build strong client relationships and promote brand loyalty • Meet and exceed daily and weekly sales and service goals • Stay informed about the latest telecommunications products and promotions At RicSaint Promotions, we believe in creating opportunities for growth and success. The Customer Support Associate role is more than just a starting point, it’s a pathway to develop skills in sales, customer service, and telecommunications account management. Apply today and start your career with a team that values ambition and collaboration. What We’re Looking For in a Customer Support Associate • Strong communication, customer service, and problem-solving skills • Interest in telecommunications, wireless, and fiber internet technology • Outgoing, motivated individuals who thrive in people-focused, fast-paced environments • Team players eager to grow into leadership, account management, and sales roles • Ability to multitask, stay organized, and maintain a professional attitude under pressure • Previous sales, retail, or customer service experience is helpful but not required Job Type: Full-time Pay: $850.00 - $1,400.00 per week Benefits: • 401(k) Work Location: In person

This job posting was last updated on 11/25/2025

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