Retail Solutions Unlimited

Compensation

Full Description

Retail Solutions Unlimited is hiring a sales coordinator to work with our sales team and act as the administrative backbone for our growing Sales Department, streamlining operations, managing data, and ensuring smooth communication between representatives, clients, and other departments. This role is crucial for improving our productivity and overall customer satisfaction. Core Responsibilities • Administrative Support: Managing schedules, organizing sales meetings, preparing sales reports, and maintaining accurate customer records our CRM software. • Order Processing: Handling customer orders received via phone, email, or mail; ensuring all details (pricing, discounts, product numbers) are accurate; and coordinating with relevant departments (e.g., logistics, finance) to ensure timely delivery and invoicing. • Customer Relations: Serving as a primary point of contact for clients, promptly answering inquiries, resolving complaints, providing after-sales support, and updating them on order status or product information to foster retention and loyalty. • Sales Team Liaison: Facilitating communication between sales representatives, ensuring they have up-to-date sales materials (brochures, presentations), and tracking leads and opportunities within the sales pipeline. • Data Management & Reporting: Creating and reviewing sales reports, analyzing sales data and market trends, and presenting findings to management to inform strategic decisions. • Marketing & Event Support: Assisting the marketing team with campaigns, managing inventory of promotional materials, and helping plan/coordinate sales events, trade shows, or client viewings. Key Skills and Qualifications A successful sales coordinator typically possesses a mix of organizational, interpersonal, and technical skills: • Education: Bachelor's degree in business administration, marketing, or a related field. • Technical Proficiency: Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with Customer Relationship Management (CRM) software. • Soft Skills: o Exceptional organizational and multitasking abilities, with strong attention to detail. o Excellent verbal and written communication skills. o Strong problem-solving and analytical aptitude. o Customer service-oriented mindset. o Ability to work both independently and as part of a team in a fast-paced, deadline-driven environment. • Career Progression • The role can serve as a stepping stone to positions such as Account Manager, Sales Executive, Sales Manager, or even Sales Operations Manager, depending on experience and performance.