ResultsCX

Compensation

Full Description

Job Title: Director of Marketing Company Overview: ResultsCX is a leading global customer experience and business process outsourcing company dedicated to delivering innovative solutions that drive client success. With a strong commitment to excellence and growth, ResultsCX partners with top-tier brands to enhance customer engagement and operational efficiency worldwide. Role Overview: As the Director of Marketing at ResultsCX, you will play a pivotal role in elevating the company’s brand presence and market influence. You will lead the creation and execution of high-impact marketing and communication campaigns that resonate globally, while fostering strategic partnerships to support sales growth and business development. What You'll Do: - You will develop and implement comprehensive marketing strategies that increase brand awareness and market penetration. - You will lead the creation of influential marketing campaigns that drive engagement and generate qualified leads. - You will collaborate with sales and product teams to align marketing initiatives with business objectives. - You will manage and mentor a high-performing marketing team to achieve departmental goals. - You will oversee the development of content and communication materials that effectively convey ResultsCX’s value proposition. - You will analyze market trends and competitor activities to identify opportunities for growth. - You will establish and nurture strategic partnerships to expand program offerings and support sales efforts. - You will monitor and report on the effectiveness of marketing campaigns, adjusting strategies as needed. What You Bring: - You have at least 7 years of experience in marketing leadership roles, preferably within the technology or BPO sectors. - You possess strong expertise in digital marketing, brand management, and campaign development. - You have proven experience in leading cross-functional teams and managing complex projects. - You demonstrate excellent communication, strategic thinking, and analytical skills. - You are adept at building partnerships and collaborating with sales and product teams. - You hold a bachelor’s degree in Marketing, Business Administration, or a related field. Bonus Points If You Have: - Experience working in a global, multicultural environment. - Knowledge of customer experience management and BPO industry trends. - Advanced skills in marketing automation tools and CRM platforms. - An MBA or advanced marketing certification. What We Offer: - We offer a dynamic and inclusive work environment that fosters professional growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for continuous learning and career advancement. - We offer flexible work arrangements to support work-life balance. - We offer the chance to be part of a forward-thinking company making a global impact. Ready to Apply? To join our team as the Director of Marketing, please submit your resume and a cover letter detailing your relevant experience and vision for the role to our careers page at www.resultscx.com/careers.