RESICENTRAL LLC

Compensation

Full Description

Lead the way in mortgage underwriting excellence! We’re looking for an Underwriting Manager who can ensure quality, integrity, and speed across complex loan scenarios. If you have deep expertise in agency, jumbo, and government guidelines, thrive in a fast-paced environment, and love solving challenges while supporting a high-performing team, this is your opportunity to make an impact. Bring your leadership, precision, and problem-solving skills to a role where every decision matters. Job Summary Responsible for ensuring the quality and integrity of underwriting decisions and processes as well as providing exceptional service to all stakeholders involved. This requires extensive knowledge of our underwriting guidelines including agency, jumbo, and government loans and the ability to address complex loan scenarios. The role requires the ability to manage a pipeline of loans assigned each day proactively and effectively while maintaining SLAs on all job tasks. In addition, the ability to communicate underwriting decisions and provide needed documentation to Sales and Broker Clients accurately and clearly. Duties/Responsibilities Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. • Provide exceptional service to internal and external clients • Answer Underwriting scenarios submitted by Sales and be available to discuss items with Sales team • Be a resource to Underwriting Team (2nd signs, Level 2 and Level 3 trainings, volume overflow) • Supervise Underwriters (work with them on PFA’s, answer their questions) • Manage Pipeline Velocity and ensure assignment completion • Diagnosing and resolving loans that have fallen off the tracks • Resolving all escalations and enforcing the escalation policy • Aggregating escalation data and including into report • Review pipeline to identify loans that not moving forward and identify a solution • Review and sign off on conditions if escalated • Be on rotation and carry a pipeline due to volume overflow and backup a team member • Maintain UW knowledge by attending all weekly calls, continuous training seminars, etc. Required Skills/Abilities • Proficiency with automated underwriting systems such as DU and LPA • Entrepreneurial spirit: You are passionate about the ever-changing industry and thinking outside the box in an ambiguous start-up environment where everything does not always happen in 8 hours • Self-starter with strong work ethics and professionalism • Team-player and able to work autonomously to meet critical deadlines • Flexible with the ability to roll-up your sleeves to get things done • Strong written/verbal communication skills. • Unwavering attention to detail. • Provide exemplary service in all client interactions and communications; always uphold the ResiCentral service standards and exercise good judgment. Supervisory Responsibilities • Interviews prospective employees and chooses the best applicant based on skills, knowledge, and abilities required for the job. • Trains and oversees employees involved in department functions. • Directs assigned tasks and aids as needed. • Provides ongoing feedback and support to department employees and provide a formalized annual review. Physical Requirements • Prolonged periods sitting at a desk and working on a computer. Education and Experience • High school diploma or GED required. BA or BS highly desired • 7+ years of mortgage UW experience required, prefer 2 years of underwriting FHA/VA loans • FHA Direct Endorsement, VA- SAR and LAPP REQUIRED Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.