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RemX

RemX

via Glassdoor

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Medical Customer Service Representative/Remote/Houston Residents Only

Anywhere
full-time
Posted 10/2/2025
Verified Source
Key Skills:
Customer Service
Inbound and Outbound Calling
Basic Computer Proficiency
Multi-tasking
Data Entry
Verbal and Written Communication
Problem Solving

Compensation

Salary Range

$33K - 33K a year

Responsibilities

Handle high volume inbound and outbound calls, provide accurate information to patients and healthcare providers, follow call scripts, and deliver excellent customer service.

Requirements

At least 1 year recent call center customer service experience, basic computer skills, ability to multi-task, strong communication skills, and a quiet remote workstation with high-speed internet.

Full Description

IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action. ? Are you a hard-working individual looking for a REMOTE work from home position? Our Fortune 500 Pharmaceutical Client is looking for driven, friendly, and experienced Medical?Customer Service Rep.?to accompany their team! This is the one for you!!! APPLY TODAY!!! ? Position:?Remote Medical Customer Service Rep. • Pay: $16/hr. Weekly Pay plus Benefits • Paid Training!!! • Equipment Provided • Start Date: July 2025 Schedule:?8am-10pm EST. Monday through Saturday (Must be able to work ANY 8hr Shift between these hours and be available to work Saturdays) ? What you'll do: • Handle high volume inbound calls. • Outbound calls if depending on department needs. • Provide accurate information to the patient and or the healthcare provider • Assist callers with information and status of their application • Follow a call script • Provide appropriate follow-up and next steps for caller • Provide appropriate customer service and an effortless experience to the caller • Must be able to multitask between several internal system programs • Follow company policies and procedures Job Requirements: Must have:?Must have 1 year or more of recent customer service experience in a call center environment.?(NO EXCEPTIONS) • Healthcare experience is a plus but not required. • Ability to multi-task and use dual monitors • Adhere to all company required KPI'S • Quiet workstation with High-Speed Internet and Modem access?REQUIRED. • Excellent verbal and written communication skills • Active listening and problem-solving ability • Basic computer proficiency (typing, data entry, navigating systems) • Strong attention to detail and accuracy • HS Diploma/Equivalent For Immediate Consideration: Please email me with your up-to-date resume?Eduardo.Segovia@remx.com?and mention?"Remote CSR"?in the email subject line.

This job posting was last updated on 10/2/2025

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