remoteready10file.totalh.net

Compensation

Full Description

Join Our Team of Customer Care Professionals and Enjoy the Flexibility of Remote Work! We're seeking a skilled and compassionate Customer Care Benefits Enrollment Representative to work with us on a remote basis. As a key member of our team, you'll have the opportunity to make a positive impact on the lives of federal employees, retirees, compensationers, and retired military personnel by providing exceptional customer service and support with plan enrollment, account creation, and general plan inquiries. • *Responsibilities** • Provide top-notch customer service and support to clients via phone and other communication channels • Assist clients with plan enrollment, creating new accounts, and answering general plan questions • Navigate our website and other systems to resolve client inquiries and issues • Work independently in a remote setting and manage your own schedule • *Why Join Our Team?** • **Flexibility and Autonomy**: Work from home and create your own schedule • **Competitive Earnings**: Earn up to $15.60 per productive hour, with incentives available during peak times • **Professional Growth**: Gain experience in the customer care industry and expand your skillset • **Supportive Environment**: Our team is dedicated to helping you succeed • *Requirements** • **Excellent Communication Skills**: Ability to provide patient, empathetic, and professional customer service • **Technical Skills**: Proficient in using computers, software, and technology • **Quiet Workspace**: A quiet, uninterrupted space for working • **Technology Requirements**: Personal computer, broadband internet connection, wired internet connection, Windows 10 or 11 operating system, and a wired USB headset with microphone • *Important Details** • **Location**: Remote work from the United States (except CA, NY, PA, WA) • **Schedule**: Flexible schedule opportunities, with hours of operation from 7am-8pm CT, Monday-Friday • **Contractual Relationship**: Independent contractor relationship, with no benefits or employee status • *Ready to Apply?** Apply Now Apply for this job