Remote & Happy

Compensation

Full Description

Job Title: Customer Service Representative - Work From Home Remote Company Overview: Remote & Happy is a forward-thinking company dedicated to providing flexible remote work opportunities that empower individuals to achieve work-life balance. We specialize in connecting talented professionals with part-time and entry-level roles that fit diverse backgrounds and skill sets. Role Overview: As a Customer Service Representative working remotely, you will be the first point of contact for our clients, providing exceptional support and handling data entry tasks efficiently. This role is perfect for individuals seeking flexible, part-time work from home with opportunities to grow their administrative and customer service skills. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will perform accurate data entry and maintain customer records with attention to detail. - You will assist with administrative tasks to support daily operations. - You will troubleshoot basic customer issues and escalate complex problems appropriately. - You will maintain a positive and helpful attitude to enhance customer satisfaction. - You will manage multiple tasks efficiently while working independently from home. - You will collaborate with team members and supervisors to improve service processes. What You Bring: - You have at least 1 year of experience in customer service or administrative roles. - You possess strong communication skills, both written and verbal. - You are comfortable using computers and basic software such as Microsoft Office or Google Workspace. - You have excellent organizational skills and attention to detail. - You are self-motivated and able to work independently in a remote environment. Bonus Points If You Have: - Experience with CRM software or data management tools. - Previous remote work experience. - Multilingual abilities to support diverse customer bases. - Basic troubleshooting skills for common technical issues. What We Offer: - We offer flexible part-time schedules that fit your lifestyle. - We offer comprehensive training and ongoing support to help you succeed. - We offer a supportive and inclusive remote work environment. - We offer opportunities for career growth within the company. - We offer competitive pay and performance-based incentives. Ready to Apply? Please submit your resume and a brief cover letter explaining your interest in the role to careers@remoteandhappy.com. We look forward to connecting with you!