Remington Hotels LLC

Compensation

Full Description

What you will be doing • Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. • Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time. • Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often. • Accurately check AM and PM discrepancy reports. • Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs. Pay Rate $20.00 to $23.50 determined by experience and qualifications. What you will be doing • Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. • Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time. • Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often. • Accurately check AM and PM discrepancy reports. • Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs. Pay Rate $20.00 to $23.50 determined by experience and qualifications.