via Monster
$54K - 80K a year
Provide technical support for SaaS products by managing tickets and collaborating across teams to ensure quality service.
Proficiency in SQL, strong customer service skills, and ability to troubleshoot technical issues.
Relativity is seeking an Application Analyst in Customer Support to provide technical support for its products. Applicants should have proficiency in SQL, excellent customer service skills, and the ability to troubleshoot technical issues. This hybrid role involves managing tickets and collaborating across teams to ensure quality service.Compensation includes a competitive salary ranging from $54,000 to $80,000, as well as potential bonuses. Ideal candidates are those who are passionate about technology and eager to enhance customer satisfaction through technical support.#J-18808-Ljbffr Remote Skills: Analysis Skills, Customer Satisfaction, Customer Support/Service, Identify Issues, Product Support, Relativity, SQL (Structured Query Language), Software as a Service (SaaS), Technical Support About the Company: Relativity
This job posting was last updated on 7/21/2026