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Service Manager

Dallas, TX
full-time
Posted 8/29/2025
Verified Source
Key Skills:
HVAC
Electrical
Plumbing
Carpentry
Appliance Repair
Emergency Systems
Fitness Equipment Maintenance
Waste Management Systems

Compensation

Salary Range

$40K - 60K a year

Responsibilities

Perform maintenance and repair tasks across multiple systems in residential properties, ensure safety compliance, provide excellent resident service, and assist with team coordination.

Requirements

3-5 years maintenance/facilities experience in multi-unit residential or hospitality, EPA or HVAC certification, ability to lift 50 lbs and work on-call, strong teamwork and customer service skills.

Full Description

Responsibilities We are building a pipeline of talented Service Manager for future opportunities in the Dallas market. If you have a passion for creating exceptional resident experiences, leading high-performing teams, and driving results in multifamily property management, we want to connect with you now. By joining our talent pool, you’ll be among the first to hear about and be considered for upcoming openings as they become available. Our recruiting team will keep in touch, learn more about your skills and career goals, and match you with the right opportunity when the time comes. Are you a skilled maintenance professional with a passion for creating a comfortable and welcoming environment? Do you have a knack for fixing things and ensuring residents' needs are met promptly? If so, Related Companies is seeking a dedicated and reliable individual like you to join our team as a Lead Maintenance Technician! We're looking for a detail-oriented and reliable technician who can contribute to the seamless operation of our residential community, ensuring residents enjoy the highest quality living experience. WHY YOU’LL LOVE IT HERE • Lots of paid time off (19+ days!) – We value your life outside of work. • Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program • Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs. • Mental health resources, such as counseling, are available to our team members. • Fertility benefits – such as surrogacy, adoption assistance and more! • Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world! • Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more! WHAT YOU’LL BE DOING AS A LEAD MAINTENANCE TECHNICIAN Maintenance Tasks: Diagnose and repair problems in such areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas, etc.), fitness equipment, and waste management systems. Teamwork: Collaborate with property management and fellow maintenance team members to coordinate repairs, maintenance schedules and unit turns. Safety: Conduct regular inspections to identify potential safety hazards and promptly address them. Ensure compliance with safety regulations and report any concerns to Maintenance Supervisor or General Manager. Customer Service: Provide excellent customer service to residents, addressing their maintenance needs with a friendly and approachable attitude. Be a responsive and reliable point of contact for all maintenance inquiries. Trash Removal: Maintain community by promptly removing trash, debris, and recycling materials from designated areas. Ensure all waste is properly disposed of in accordance with recycling and environmental guidelines. Problem Solving: Address maintenance requests from residents promptly and efficiently. Troubleshoot and resolve issues related to plumbing, electrical, HVAC systems, and appliances, ensuring a safe and comfortable living environment. Collaborative Leadership: Assist in the preparation of staff work and preventive maintenance schedules, daily rounds, as well as maintaining an inventory of supplies and tools sufficient for providing the appropriate level of service. Qualifications WHO WE ARE LOOKING FOR • You have 3 to 5 years’ maintenance/facilities experience in multi-unit residential housing or in hospitality. • You’re able to work our emergency on-call rotation as needed, can lift up to 50 lbs, and stand for an 8-hour shift. • You have your EPA or HVAC certification • You have knowledge of HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, fitness equipment, waste management systems • You are committed to the mission of exceeding expectations and providing exceptional resident services. • You have the ability to multitask and remain composed in a fast-paced environment. • You bring it every day, possessing a readiness to execute on whatever task is thrown your way with a combination of hard work, grit, and perseverance. • You believe in teamwork – that we are better, together • You know the importance of doing the right thing - always, in all ways, even when no one's watching. • You champion belonging, empowering people to be their best selves at work and at home Overview Build Your Career with Related Management Company A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher. At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development. We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards. 🔗 Explore careers at www.Related.com For details on our hiring policies and privacy practices, visit our Privacy Policy.

This job posting was last updated on 9/1/2025

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