Refugia Design/Build

Compensation

Full Description

Company Description Refugia Design is an award-winning ecological landscape design-build and stewardship firm. Based in the Greater Philadelphia Area, the firm offers distinctive functional landscape design for residential and commercial spaces across Pennsylvania, Delaware, New Jersey & Connecticut. Major exhibitor and award-winner at the PHS Philadelphia Flower Show, Refugia is known for an immersive, naturalistic design aesthetic and can be found in Fine Gardening, Archiectiral Digest, Martha Stewart and Gardenista. Refugia's ground-breaking initiatives include mapping the ecological impact of 300+ resilient native habitats via their Greenway Network that promotes connectivity for plants, people, insects and wildlife while restoring ecosystem function to neighborhoods. Consciously led, and locally grown, Refugia offers an exciting opportunity for individuals committed to a career in ecological landscape design-build and stewardship. Job Description: Field Operations Coordinator The Field Operations Coordinator manages the expediting of project scheduling, strategic planning and cross-team integration of landscape design-build projects of varying scales and complexity. Working closely with the management team, the Field Operations Coordinator helps strategize seamless project execution day-to-day while balancing in-house expertise with the integration of select subcontractors. This is a dynamic multi-faceted position that combines project and budget management with on site troubleshooting and a practical awareness of design-build best practices. Responsibilities include but are not limited to: • Coordinates the field operations of multiple teams, crew members, and subcontractors, in collaboration with team managers to ensure dynamic day-to-day efficiency and responsiveness to weather, supplies, staff and subcontractor availability. • Integrates short-term and long-term priorities into scheduling, preplanning and ongoing subcontractor engagement and coordination between design and field teams. • Troubleshoots daily operational issues with managers and team leads to ensure proactive solutions. • Inspects progress, monitors quality control, and provides follow-up for subcontractors to ensure company standards are being met. Subcontractor management; • Coordinates with designers to ensure that subcontractors understand the project’s scope and schedule, and that they complete work in a manner that company standards are met. • Source, vet and maintain successful subcontractor relationships that foster skill-sharing, communication and mutual growth. • Support the creation of short and long term land management plans and co-facilitate their hand-off for projects maintained by subs and/or outside of the company service area. • On more complex projects, serve as client’s primary contact regarding subcontractor related scheduling, project progress, expediting punchlists, project completion and hand-off (as appropriate). Financial management in collaboration with Chief Operating Officer and team managers; • Forecast short and long-term priorities, manage costs and maximize revenue goals via operational efficiencies across all field departments (Build, Install, Stewardship). • Plan for off-season and optimize billable goals while managing non-billable needs. Project management in collaboration with Chief Operating Officer and team managers; • Reviews project summaries and sequencing ahead to ensure project readiness across all teams, project completion within budget and client and company expectations are met. • Acts as liaison between design team, build, team leads and sub contractors to identify and communicate project components requiring additional specification to ensure project meets budgeting and timeline expectations. • Assist with install team documentation and scheduling of change orders to ensure each project meets company goals for profitability, timeliness and client satisfaction. • Assist with stewardship team documentation and scheduling of plant guarantee and add-ons to ensure each project meets company goals for profitability, timeliness and client satisfaction. Required Qualifications • Proven track record in field operations leadership and project management within landscape design-build with a fast project turnover. • Minimum 6 years experience managing installation and/or land management crews in multiple modalities (build/hardscape, grading, planting, invasives management, stormwater management). • Well organized, flexible, highly collaborative multi-tasker and problem solver. • Proficiency in Excel, Word, Google Workspace, QuickBooks Online. • Spanish speaking at a conversational level is preferred. • Leads by example with a positive attitude and strong work ethic that motivates and reinforces company culture and expectations. • Hands-on leadership is a must; the ideal candidate will have a strong practical background in landscape design, build sequencing and a proficiency in land management best practices. • Proven ability to track budgets, manage payments and oversee financial aspects of subcontractor work. • Ability to read and communicate landscape plans, follow designer direction and troubleshoot. • Ability to identify invasive plants preferred. • Outstanding customer relations, with excellent written and verbal communication both in office and on-site. • Strong digital organization skills. • Excellent attention to detail and follow-through on quality control and company standards. We strongly encourage applicants from all backgrounds. This is a full-time salaried position commensurate with experience. Annual benefits package includes paid Company Holidays, Paid Time Off, Healthcare/Dental stipend, 401k with Employer Match, Discretionary Bonus, Paid Parental Leave, Continuing Ed. Stipend, Third Thursday education and Field Trips. Application via email to admin@refugiadesign.com including: • Resume • Contact details for 3 references • Cover letter including your response to the following: • What are you most passionate about as field operations coordinator? • Talk about your experience working on-site in a project management role. What do you excel at? What are its biggest challenges? • Tell us about a favorite landscape of yours (public or private).