RedHelm

Compensation

Full Description

Note: The job is a remote job and is open to candidates in USA. RedHelm is a technology solutions provider dedicated to supporting clients with tailored services and elite protection. The SOC Analyst I will be responsible for analyzing and addressing security alerts, ensuring compliance with information security policies, and providing reliable service to customers. Responsibilities • Respond to Alerts, events, and incidents per our specified procedures and processes. • Log and record all alerts with ticketing system. • Identify weaknesses in customer infrastructures and suggest improvements. • Technical and analytical skills to handle security events, incidents, and threats. • Resolve or escalate events and incidents. • Provide timely and reliable service to customers. • Stay up to date on latest vulnerabilities exploits and any other relevant threat information. • Operation, implementation, and maintenance of security solutions. • Document solutions, processes, or procedures in written, verbal, phone, or in person. • Ability to work in a very fast-paced environment. • Assist in creation and maintenance of documentation for SOC procedure and processes. • Ensuring they are complying with and adhering to all Information Security Policies as well as privacy policies. They must also ensure they are protecting and keeping secure all client information considered or believed to be private or sensitive. • Ensuring all security and operational controls are followed and enforced to ensure client data remains secure, available, and private, where applicable. Skills • Analyze, identify, and eliminate customer security alerts, events, or incidents. • Document any situation completely and thoroughly. • Very strong verbal skills to convey information properly to clients. • Respond to alerts, events, and incidents per specified procedures and processes. • Log and record all alerts with ticketing system. • Identify weaknesses in customer infrastructures and suggest improvements. • Technical and analytical skills to handle security events, incidents, and threats. • Resolve or escalate events and incidents. • Provide timely and reliable service to customers. • Stay up to date on latest vulnerabilities exploits and any other relevant threat information. • Operation, implementation, and maintenance of security solutions. • Document solutions, processes, or procedures in written, verbal, phone, or in person. • Ability to work in a very fast-paced environment. • Assist in creation and maintenance of documentation for SOC procedure and processes. • Ensure compliance with and adherence to all Information Security Policies as well as privacy policies. • Ensure protection and security of all client information considered or believed to be private or sensitive. • Ensure all security and operational controls are followed and enforced to ensure client data remains secure, available, and private. • SOC / NOC / Blue team experience. • Programming / Shell scripting experience (PERL, Python, Java, Shell, PowerShell, etc.). • System Admin or Network Administrator experience. • Knowledge of configuring and implementing technical security solutions (Firewalls, IDS/IPS, Antivirus, SIEM, etc.). • Strong desire to constantly learn. • Customer-oriented focus with a strong interest to satisfy customers. • Solid understanding of networking and security. • Knowledge of Windows Operating systems applications. • Knowledge of Linux Operating Systems and applications. • Knowledge of Penetration Testing Operating Systems and applications. • Understanding varying Security standards PTES, Defense in Depth, etc. • Technical or Associate degree in relevant field or 1 year’s equivalent experience. Company Overview • Formerly 1Path, Ideal Integrations, and Blue Bastion. Now RedHelm. RedHelm delivers Security-First IT Management. It was founded in 1997, and is headquartered in Kennesaw, Georgia, USA, with a workforce of 201-500 employees. Its website is https://1path.com.