via Remote Rocketship
$120K - 200K a year
Implement and oversee operational governance, data integrity, and automation initiatives to support scalable product launches and organizational alignment.
Requires 10+ years in program or product operations, experience with internal systems of record, launch coordination, and strong stakeholder management.
Job Description: • Drive Operational Rigor • You’ll implement effective governance & data validation processes to ensure operational compliance and accountability, enabling best practices across teams to ensure repeatable, scalable processes. • By ensuring our internal systems reflect reality, you help teams broadcast a clear, data-backed story of how their roadmap investments are driving company-wide goals. • Ensure every initiative on the roadmap is clearly tethered to a strategic "why," helping teams defend their prioritization decisions and resource needs with confidence. • You will ensure our partners in Security, Safety, Legal, Policy and Finance never have to guess what’s coming. By creating a unified, 360-degree view of our roadmap, you give these critical teams the tailored visibility they need to support us effectively. • Drive Data Integrity and Reporting • Drive data integrity across the company, ensuring that employee data, launches, goals, roadmap initiatives, and resource allocations accurately reflect reality within our tracking systems. • Define and track the operational KPIs that drive velocity and ensure compliance—such as on-time delivery, review throughput, and risk burndown—translating raw data into executive-level insights and dashboards. • AI-Native Toolkit & Automation • Contribute to Internal Tooling roadmap input, prioritization, and creation, driving us towards scalable, low-friction processes. • Deploy AI-driven workflows to automate the heavy lifting of launch reviews, transforming a manual process into an intelligent, frictionless experience. • Orchestrate deep integrations across our tool stack (tracking, incidents, experimentation, and analytics) to eliminate data silos, remove duplicate entry, and ensure near real-time accuracy. • Own communication and XFN alignment • As an adept and compelling communicator, you connect with individuals at every level of the organization, building strong relationships with technical and non-technical stakeholders and ensuring that everyone is clear on the role they play in these processes. • Prepare and present summaries with key information points for exec discussion and follow up • Design structured engagement protocols with cross-functional partners (Security, Legal, Safety, Privacy, etc.) to ensure the right expertise is injected at the exact right moment—eliminating late-stage surprises. • Build a distributed governance model that balances speed with safety. You will empower teams with the autonomy to move fast, supported by shared standards and automated guardrails that keep us compliant. Requirements: • 10+ years in program management, product operations, launch management, or similar roles in fast-paced technology environments. • Proven ownership of a product-wide launch or release management program, including formal review processes and go/no-go. • Experience operating an internal system of record for planning/launches with strong data governance practices, including a company-wide launch calendar. • Background coordinating launches across diverse surfaces (API, web apps, desktop/mobile) for high-visibility releases. • Experience in high-growth or rapidly scaling environments—creating processes that accelerate teams rather than slowing them down. • Track record of building strong relationships with technical and non-technical stakeholders; service-oriented mindset. • Proficiency with modern project tracking (Internal Systems, JIRA, Trello) and analytics platforms (Looker, Hex); ability to define useful dashboards and KPIs. • Exceptional written and verbal communication; executive-level facilitation and crisp decision framing. • Strong change-management skills: documentation, training, enablement, and driving adoption at scale. Benefits: • Comprehensive Healthcare Benefits and Income Replacement Programs • 401k with Employer Match • Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support • Family Planning Support • Gender-Affirming Care • Mental Health & Coaching Benefits • Flexible Vacation & Paid Volunteer Time Off • Generous Paid Parental Leave
This job posting was last updated on 1/14/2026