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Job Description: • Drive business growth and enhance customer satisfaction by delivering tailored solutions. • Build and maintain strong, trust-based partnerships with assigned retina clinic customers. • Serve as the primary point of contact for all customer needs. • Proactively engage with customers and anticipate their needs. • Support sales initiatives for business growth, aligned with corporate goals. • Update customers on relevant program changes, new products, and market insights. • Log all customer interactions, opportunities, and activities in Salesforce. Requirements: • Proven experience in account management, inside sales, or customer service, preferably in the retina, healthcare or pharmaceutical industry. • Strong communication and interpersonal skills, with the ability to build trust and long-term relationships. • Ability to work independently and proactively to identify and resolve customer challenges. • Proficient in CRM tools (e.g., Salesforce) and Microsoft Office Suite. • Knowledge of specialty pharmaceutical distribution, retina clinics, or the broader healthcare industry is preferred. • Willingness to travel quarterly for customer engagements and industry events. • Strong organizational and multi-tasking abilities, with a focus on delivering results. • 2 to 5 years’ experience • College Degree Preferred Benefits: • Health insurance • Dental insurance • Vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Opportunities to participate in mentorship programs • Employee resource groups • Volunteer activities