Recruiting From Scratch

Compensation

Full Description

Who is Recruiting from Scratch: Recruiting from Scratch is a premier talent firm that focuses on placing the best product managers, software, and hardware talent at innovative companies. Our team is 100% remote and we work with teams across the United States to help them hire. Solution Architect (Post-Sales Implementation) Location: New York, NY or San Francisco, CA Company Stage of Funding: Growth Stage Office Type: Hybrid Salary: $180,000 – $200,000 Base Equity: Competitive Equity Visa: US Citizens / Green Card Holders Only — No Visa Sponsorship Experience: 3–6 years Employment Type: Full-time Company Description Our client is an AI-first B2B SaaS company building an API-native platform that helps global enterprises manage complex regulatory and compliance workflows across more than 120 countries. The platform combines modular infrastructure, APIs, automation, and AI-powered capabilities to help businesses manage compliance obligations, transaction workflows, reporting, and audit requirements. The company works with large enterprise customers across technology, commerce, and financial services and operates in a highly technical post-sales environment. Solution Architects partner directly with client engineering and technical teams to design, implement, troubleshoot, and launch integrations. This is an opportunity to join a growing post-sales organization where you will own complex enterprise implementations from initial requirements gathering through production Go-Live and post-launch support. What You Will DoOwn End-to-End Technical Implementations • Own the technical implementation of enterprise clients from project kickoff through Go-Live and post-launch hypercare. • Gather technical and business requirements from client stakeholders. • Translate requirements into scalable solution architectures and integration plans. • Lead implementation timelines, technical milestones, and deployment activities. • Troubleshoot technical issues throughout the implementation lifecycle. Build & Troubleshoot Integrations • Work hands-on with REST APIs, JSON/XML payloads, webhooks, and data mappings. • Design and implement API-level integrations alongside client engineering teams. • Work with enterprise systems such as SAP, Oracle, and NetSuite. • Handle API authentication and integration configuration. • Diagnose integration issues and work collaboratively with technical stakeholders to resolve them. • Use cloud technologies and modern technical tooling to support implementations. Translate Complex Requirements Into Technical Solutions • Understand complex regulatory, compliance, and business requirements. • Translate country-specific requirements into scalable technical integration designs. • Partner with engineering teams to determine appropriate implementation approaches. • Identify edge cases, technical dependencies, and implementation risks. • Ensure solutions can scale across multiple markets and use cases. Manage Stakeholders & Drive Projects • Serve as a trusted technical partner to enterprise customers. • Communicate effectively with both technical and non-technical stakeholders. • Lead technical project meetings, implementation reviews, and project syncs. • Coordinate across client engineering teams and internal Product and Engineering teams. • Conduct on-site customer visits when required. • Gather structured product feedback and feature requests from client implementations and communicate them to internal teams. Ideal Candidate BackgroundExperience Requirements • 3–6 years of experience as a Solutions Architect, Implementation Architect, Technical Consultant, or similar role. • Strong post-sales implementation experience. • Experience working at a B2B SaaS, API-first, or enterprise software company. • Experience working directly with enterprise or middle-market customers. • Demonstrated ownership of complex technical implementations from requirements through production launch. • Experience partnering directly with client engineering or technical teams. Technical Requirements • Strong hands-on experience with REST APIs. • Comfortable working with JSON and XML payloads. • Experience with webhooks and data mappings. • Understanding of API authentication. • Experience integrating with enterprise systems such as SAP, Oracle, or NetSuite. • Familiarity with cloud technologies. • Comfortable troubleshooting technical integrations and diagnosing API-level issues. • Ability to understand technical architectures and translate requirements into implementation designs. • Familiarity with AI tools is a plus. Customer & Implementation Requirements • Strong experience in post-sales technical delivery. • Ability to independently manage customer implementations. • Strong requirements gathering and solution design skills. • Comfortable working directly with customer engineering teams. • Experience translating business requirements into technical solutions. • Ability to manage multiple stakeholders throughout complex implementations. • Strong understanding of implementation lifecycles and production Go-Live processes. Soft Skills • Strong written and verbal communication. • Excellent stakeholder management. • Highly organized and detail-oriented. • Comfortable managing ambiguity and changing requirements. • Strong ownership and accountability. • Able to explain technical concepts clearly to non-technical stakeholders. • Comfortable operating in a customer-facing environment. • Collaborative and proactive approach to problem solving. Compensation & Benefits • $180,000 – $200,000 base salary. • Competitive equity. • Full-time position. • Hybrid work arrangement in New York City or San Francisco. • Opportunity to work directly with enterprise engineering teams. • Ownership of complex global implementations. • Exposure to large-scale API integrations and enterprise systems. • Opportunity to work at the intersection of SaaS, APIs, automation, AI, and regulatory technology. Why Join • Own complex enterprise implementations from kickoff through Go-Live. • Work directly with engineering teams at major global companies. • Solve technically challenging API and integration problems. • Gain exposure to global regulatory and compliance workflows across 120+ countries. • Work on an API-native and AI-first product rather than legacy enterprise infrastructure. • Collaborate closely with Product and Engineering and directly influence product improvements through customer feedback. • Join a growing post-sales organization with significant customer-facing responsibility. Employment Type: FULL_TIME