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Reality Based Group

Reality Based Group

via ZipRecruiter

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Customer Experience Video Scout (Travel Required)

Anywhere
full-time
Posted 8/28/2025
Verified Source
Key Skills:
Observational skills
Analytical abilities
Travel readiness
Video and file management
Independent work

Compensation

Salary Range

$Not specified

Responsibilities

Travel independently to assigned locations to capture discreet video footage of customer experiences and complete evaluations.

Requirements

Requires excellent observation, travel availability, valid driver's license, tech-savviness, and ability to use hidden cameras.

Full Description

Do you have a keen eye for detail and a passion for customer experience? Are you comfortable on the road and enjoy exploring new places? Reality Based Group is looking for Independent Contractor Video Scouts to join our team to become the eyes and ears behind exceptional customer experiences at industry-leading brands. As a Video Scout with Reality Based Group, you will immerse yourself in the customer experience at some of the most renowned brands in their respective industries. Using a discreet hidden camera, you'll capture footage that provides invaluable insights to our clients. Your observations and feedback will play a crucial role in helping them improve their service offerings and deliver exceptional experiences. Responsibilities: • Travel independently to assigned locations, spending up to 2-3 weeks on the road per assignment. • Follow detailed shop scenarios that simulate real-life customer experiences. • Utilize a hidden camera (button camera and DVR) to capture discreet video footage of your interactions, ensuring compliance with local recording laws. • Complete short surveys at the end of each evaluation, capturing key data points for further analysis. • Communicate effectively with your dedicated Project Manager, staying updated on project requirements and receiving support throughout your assignment. Qualifications: • Excellent observational skills and attention to detail. • Strong analytical and problem-solving abilities. • Comfort and enjoyment with extended travel and independent work. • Valid driver's license and a reliable form of transportation. • Tech-savvy with basic knowledge of video and file management. • Ownership or ability to obtain a hidden camera (button camera and DVR) that meets company specifications. Compensation: Competitive per-assignment rate, based on project complexity and travel requirements.

This job posting was last updated on 9/4/2025

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