Realign LLC

Compensation

Full Description

Job Type: Contract Job Category: IT Job Description Role: ServiceNow HAM/SAM Pro Solutions Architect Location: Remote Lead the design and delivery of cutting-edge ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM) Pro solutions that transform clients’ IT asset governance, reduce risk, and optimize costs. Core Responsibilities: Proven ability to translate business needs into technical architectures Experience with regulatory compliance (SOX, HIPAA, NIST) Strong stakeholder management from CISO to procurement teams Provide technical expertise and solutions for ServiceNow HAM and SAM Pro capabilities and features aligned with CSDM 4.0/5.0 (next releases) and ITIL 4 frameworks Experience in designing scalable integrations and automations using flow designer, playbooks, process automation, and other out-of-the-box capabilities (for ex. procurement (Coupa/SAP), finance (ERP), and discovery tools) Experience in onboarded an array of software publishers using publisher packs, SaaS Direct Integration Profiles, or other as required. Develop TCO models to quantify ROI for asset lifecycle automation Configure or modify HAM/SAM Pro out-of-box or extended (use case-driven requirements): Asset lifecycle workflows Compliance audit frameworks SaaS/cloud asset tracking Software Publisher Onboarding through Reconciliation and Optimization Conduct maturity assessments using industry benchmarks (IAITAM, Gartner) Lead workshops to define RBAC models and depreciation strategies Train teams on HAM Pro dashboards and predictive analytics Work with key stakeholders to continue to provide thought leadership and uncover ROI through the effective design and implementation of HAM and SAM capabilities. Required Expertise: Technical: 5+ years ServiceNow HAM/SAM Pro implementations (v. Quebec+) Mastery of: Asset lifecycle automation CI class hierarchy design IntegrationHub spokes Model Management Asset Management Flow Designer Process Automation Software Licensing Metrics and T&Cs Certifications: CIS-HAM (required) CIS-SAM (preferred) CSA IT4IT/ITIL 4 (asset focus) Required Skills PERFORMANCE ARCHITECT