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RB

RBGlobal

via Oraclecloud

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Customer Service Representative (Western USA ONLY)

Anywhere
Full-time
Posted 1/14/2026
Direct Apply
Key Skills:
Customer Service
Communication
Process Improvement

Compensation

Salary Range

$40K - 50K a year

Responsibilities

Provide exceptional customer service, answer inquiries, process payments, and support sale activities in a hybrid work setting.

Requirements

Basic customer service skills, ability to work in a hybrid environment, and reside in the PST time zone in the Western USA.

Full Description

Training for this role is a hybrid work setting. This role is a remote position but candidates must be available/able to commute to a local branch facility if there are internet outages, power loss, and to attend additional trainings as needed. Candidates must reside in the Western USA located in PST time zone. The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year. We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

This job posting was last updated on 1/15/2026

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