Razny Jewelers

Compensation

Full Description

Job Responsibilities • Accept watches and jewelry for repair and services • Evaluate items’ condition and clearly identify necessary repairs • Communicate instructions for servicing and enter information clearly into the POS system • Responsible for merchandise transfers • Assist sales team with customer orders • Assist customers with concerns • Facilitate delivery of merchandise to customers Requirements • Previous customer service experience • Experience in a luxury retail environment strongly preferred • Ability to maintain composure in high pressure, fast-paced environment • Good listener and communicator • Organized and good at multi-tasking • Comfortable at handling phone calls and in person correspondence • Professional and welcoming presentation • Demonstrates attention to detail and has a sense of urgency • A passion for the jewelry industry