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Raymond James Financial Services

Raymond James Financial Services

via Lensa

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Senior Branch Operations Manager

Pontiac, MI
Full-time
Posted 1/12/2026
Verified Source
Key Skills:
Operational management
Team supervision
Process improvement

Compensation

Salary Range

$Not specified

Responsibilities

Supports branch operations, manages staff, oversees compliance and expenses, and assists with administrative functions.

Requirements

Requires a bachelor's degree, four years in financial services with supervisory experience, and specific securities licenses.

Full Description

Responsibilities • Performs back-up for all operational functions as required by workloads and absences. • Works directly with home office personnel to coordinate branch-home office workflow. • Completes self-audit of branch procedures. • Assists Branch Manager with confidential matters and compliance visits and replies. • Assists Branch Manager with controlling expenses and operating at peak efficiencies. • Oversees ordering of supplies, purchase orders and postage usage. • Maintains accounting of branch petty cash. • May review branch invoices and operating statements. • Researches and resolves complex problems relating to client accounts and inquiries. • Assists Branch Manager in disseminating information at regular branch meetings. • Coordinate rent, facility, office maintenance and cleaning/security issues. • Recruits, selects, orients, trains and supervises branch operations associates. • In conjunction with the Branch Manager conducts ongoing performance management, scheduled performance appraisals and salary reviews of operations associates, and maintains branch associate files. • Reviews daily work of operations associates; Evaluates workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow. • Ensures daily staffing levels and cross-training is adequate. • Coordinates registrations, continuing education, licensing, etc. of branch personnel. • Performs other duties and responsibilities as assigned. May perform some Branch Manager duties. Education/Experience Requirements • Bachelor’s degree and four years’ experience in the financial services industry, preferably including related operational management and supervisory experience ~or~ • An equivalent combination of experience, education and/or training as approved by Human Resources Licenses Required • SIE required provided that an exemption or grandfatheringcannot beapplied • Series 7, 9 &10 • Series 63, 65 and/or 66 as required bystate • Ability to obtain additionalsecurities and advisory state registrations if required bystate

This job posting was last updated on 1/15/2026

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