Rangam

Compensation

Full Description

Receptionist – Contract Role (6 Months, Potential to Extend) Location: Onsite, 5 days/week – No remote option Schedule: Monday–Friday, 8:30 AM – 5:00 PM PST Must-Haves • Minimum 2 years of customer-facing experience in an office setting (not call center) • Proficiency in Office 365 tools: Teams, Word, Excel (basic), PowerPoint • Professional demeanor and proactive communication via Teams and in person Dress Code Business Casual Required • Acceptable: Collared shirts, slacks, blouses, dresses, skirts (mid-length or longer), closed-toe shoes • Not Acceptable: Street clothes, casual wear Deal Breakers • No call center experience • No remote work option – this is strictly onsite • Must have prior office experience Role Summary • The Receptionist will serve as the first point of contact for clients, agents, and field management. • This role requires a polished, professional individual who can manage front desk operations, provide exceptional customer service, and support general office functions. • This role will support three onsite managers and provide front desk assistance to up to 60 agents, who are considered internal “clients. • The environment is fast-paced and professional, requiring strong interpersonal skills and the ability to work independently while staying connected with leadership via Microsoft Teams Primary Responsibilities • Greet and assist clients, agents, and visitors in person and via phone/email • Answer incoming calls and direct inquiries appropriately • Book conference rooms and coordinate meeting logistics • Assist with ad hoc administrative tasks to support the General Office • Troubleshoot office issues (e.g., Wi-Fi, tech support coordination) • Support event logistics: room setup, printing, catering, guest access Qualifications • Associate’s or Bachelor’s degree preferred (or equivalent experience) • 2–3 years of customer service and administrative experience • Strong verbal and written communication skills • Excellent organizational and multitasking abilities • Comfortable working independently and proactively • Fingerprinting required prior to start • Training & Development