via Indeed
$37K - 52K a year
Manage the full administrative flow of the patient journey including concierge service, schedule coordination, financial support, and operational tasks using dental software.
Prior dental front office experience and a warm, professional demeanor are required; experience with Dentrix, OpenDental, and fee-for-service environments is preferred.
Benefits: • Bonus based on performance • Competitive salary • Dental insurance • Paid time off • 401(k) • 401(k) matching • Free food & snacks • Health insurance • Training & development Are you a warm, articulate dental professional who understands that the patient experience starts the moment the phone rings? Are you looking for a high-end, fee-for-service practice where quality care is prioritized over patient volume? Do you thrive in a collaborative environment where emotional intelligence is valued just as highly as technical skill? If you are seeking a dental home where you can build genuine relationships with patients and work alongside a supportive team, we invite you to apply! Who You Are • You are a "people person" at your core. You naturally make others feel seen, heard, and comfortable. You can ease a nervous patient’s mind just as easily as you can celebrate a patient’s new smile. • You have high emotional intelligence. You know when to listen, when to speak, and how to read the room. You remain calm and gracious, even during busy moments. • You value quality. You take pride in working for a practice that offers the best—from simple fillings to full mouth restorations—and you are confident discussing the value of that care with patients. • You are a team player. You don’t believe in "that’s not my job." You are happy to jump in, whether it’s answering a phone, helping with scheduling, or assisting a colleague. What You Will Do Working collaboratively with the team you will manage the full administrative flow of the patient journey: • Concierge Service: Deliver a warm welcome and a seamless check-out experience. • Schedule Coordination: Manage a productive schedule for our doctors and hygiene team that respects the quality of care we provide. • Financial Confidence: Because we are a fee-for-service office, you must be comfortable helping patients understand the investment in their health beyond just "what insurance covers." • Operational Support: Verify benefits, handle collections, and ensure patient records are accurate using Dentrix. About Rafii Dental Care Dr. Ramteen Rafii leads a modern, high-end practice in Novato dedicated to comprehensive cosmetic and restorative dentistry. We combine advanced technology (microscope-enhanced dentistry) with a traditional, family-style approach where patients are treated like friends, not numbers. Qualifications • Required: Prior dental front office experience. • Required: A warm, polished, and professional demeanor. • Preferred: Experience with Dentrix and OpenDental software. • Preferred: Experience working in a Fee-For-Service or Out-of-Network environment. Why You’ll Love It Here • Fantastic Schedule: Full-time, Monday–Thursday. • Culture: A supportive, drama-free environment where your personality is valued. • Compensation: Competitive hourly rate based on experience + Bonus Potential.
This job posting was last updated on 11/25/2025