Quest Diagnostics
via Oraclecloud
Senior Manager, Customer Solutions
Compensation
$120K - 200K a year
Responsibilities
Partnering with commercial teams to support regional growth, managing resources, and driving operational excellence and customer experience improvements.
Requirements
Experience in regional support, customer experience, and operational leadership, with a focus on supporting growth strategies and managing resources in a hybrid work environment.
Full Description
Responsible for partnering with Commercial to support Regional growth strategies and managing resources to support growth, drive operational excellence initiatives, and create and implement strategies to improve the Customer Experience. Supports the Integrated Field Service model by coordinating regional field support with Customer Solutions resources to improve customer outcomes and drive customer loyalty. Location: 26901 Beaumont Boulevard, Southfield, MI 48033. Work Schedule: Hybrid / Near site Travel : up to 25% Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
This job posting was last updated on 1/18/2026
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