quantum-health

Compensation

Full Description

Job Title: Patient Service Representative Company Overview: Quantum-Health is a leading healthcare solutions provider dedicated to improving patient experiences and streamlining healthcare services. With a commitment to innovation and compassionate care, we support healthcare facilities across the nation to deliver exceptional service. Role Overview: As a Patient Service Representative at Quantum-Health, you will be the first point of contact for patients, ensuring a welcoming and efficient experience. Your role is vital in managing patient interactions, scheduling appointments, and providing accurate information to support patient care. What You'll Do: - You will greet and assist patients in a friendly and professional manner. - You will manage patient scheduling and appointment confirmations. - You will handle patient inquiries via phone, email, and in-person. - You will maintain accurate patient records and update information as needed. - You will coordinate with healthcare providers to facilitate smooth patient flow. - You will assist with insurance verification and billing inquiries. - You will ensure compliance with healthcare regulations and privacy standards. - You will support administrative tasks to enhance office efficiency. What You Bring: - You bring at least 1-2 years of experience in a healthcare or customer service role. - You have strong communication and interpersonal skills. - You are proficient with electronic health record (EHR) systems and scheduling software. - You have excellent organizational skills and attention to detail. - You demonstrate empathy and patience when dealing with patients. Bonus Points If You Have: - Experience working in a hospital or clinical setting. - Knowledge of medical terminology and insurance processes. - Bilingual abilities, especially in Spanish or other commonly spoken languages. - Certification in medical office administration or related fields. What We Offer: - We offer competitive hourly pay starting at $18 per hour. - We offer a full-time schedule with Monday to Friday shifts, no weekends. - We offer hybrid work flexibility at our Dublin, OH campus. - We offer comprehensive benefits including health insurance and paid time off. - We offer opportunities for professional growth and development. Ready to Apply? Submit your application through our careers page at quantum-health.com/careers or email your resume to careers@quantum-health.com. We look forward to welcoming you to our team!