Quality Talent Group

Compensation

Full Description

Job Type: Full-time, Part-time Shift: Day Shift Why join this team? • Health benefits • 401(k) Plan • Paid time off • Disability benefits • Life, critical illness, and accident insurance • Parental and critical caregiving leave • Discounts and savings programs • Commuter benefits • Tuition reimbursement & dependent scholarships • Adoption reimbursement Requirements • 2+ years assessing customer needs or resolving issues • 1+ year leadership experience • Strong customer service and problem-solving skills • Knowledge of banking laws, regulations, and compliance controls • Cash handling experience • Ability to work most Saturdays • Must meet Loan Originator (LO) regulatory requirements What you’ll do • Lead and supervise teller operations: Ensure timely, compliant, and high-quality teller services • Manage team performance: Coach, motivate, and develop staff while supporting talent hiring and development • Support customers: Resolve concerns, provide guidance, and build strong customer relationships • Oversee branch operations: Manage schedules, daily teller operations, and allocation of resources • Ensure compliance: Apply regulations, policies, risk management, and escalation procedures effectively