French-Speaking Sales Executive / Customer Service Associate
Compensation
$Not specified
Responsibilities
The candidate will handle customer interactions via phone, email, and chat in both French and English, promoting payment solutions and providing helpdesk support. They will also collaborate with internal teams to ensure client satisfaction and retention.
Requirements
Candidates should have 1-4 years of experience in customer service or helpdesk roles, with strong communication skills in French and English. Prior experience in the payments, fintech, or banking domain is preferred.
Full Description
Job Title: French-Speaking Sales Executive / Customer Service Associate (B2B & Payments) Location: Remote Experience: 1–5 years Language Requirement: Fluent in French and English Job Summary:We are looking for a dynamic and customer-focused Customer Service Associate who is fluent in French in the payments or banking domain. The ideal candidate will handle inbound/outbound calls, assist with client inquiries, and provide helpdesk support related to payment solutions.Key Responsibilities:Handle customer interactions via phone, email, and chat in French and EnglishPromote payment solutions and upsell services to prospective and existing clientsProvide helpdesk support and resolve customer queries efficientlyCollaborate with internal teams to ensure client satisfaction and retentionMaintain accurate records of interactions and sales activitiesRequirements:1–4 years of experience in Customer Service (CCE/CSE/CCA), or Helpdesk rolesStrong communication skills in French (mandatory) and English Prior experience in payments/fintech/ Banking domain is preferredCustomer-centric mindset with problem-solving abilities
This job posting was last updated on 8/3/2025
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