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The Sales Executive / Customer Service Associate will handle B2B customer interactions and promote payment solutions. They will also provide helpdesk support and collaborate with internal teams to ensure client satisfaction.
Candidates should have 1-4 years of experience in sales or customer service roles. Fluency in French and English is mandatory, along with a customer-centric mindset and problem-solving abilities.
Job Title: French-Speaking Sales Executive / Customer Service Associate (B2B & Payments) Location: Remote Experience: 1–5 years Language Requirement: Fluent in French and English Job Summary:We are looking for a dynamic and customer-focused Sales Executive / Customer Service Associate who is fluent in French to support B2B clients in the payments domain. The ideal candidate will handle inbound/outbound sales, assist with client inquiries, and provide helpdesk support related to payment solutions.Key Responsibilities:Handle B2B customer interactions via phone, email, and chat in French and EnglishPromote payment solutions and upsell services to prospective and existing clientsProvide helpdesk support and resolve customer queries efficientlyCollaborate with internal teams to ensure client satisfaction and retentionMaintain accurate records of interactions and sales activitiesRequirements:1–4 years of experience in Sales, Customer Service (CCE/CSE/CCA), or Helpdesk rolesStrong communication skills in French (mandatory) and English Prior experience in B2B sales or the payments/fintech domain is preferredCustomer-centric mindset with problem-solving abilities
This job posting was last updated on 7/26/2025