$Not specified
The Business Systems Analyst will conduct in-depth discovery and analysis across systems, identifying opportunities and dependencies. They will collaborate with various stakeholders to translate business needs into clear requirements and support testing and incident resolution.
Candidates should be detail-oriented and technically savvy, with experience in business analysis and system interactions. Strong collaboration and problem-solving skills are essential for this role.
Looking for detailed-oriented and technically savvy Business Systems Analyst to join the Retail Lending Servicing Product Team, specifically working on Credit Card journeys.Key Responsibilities: Conduct in-depth discovery and analysis across both front and back end systems, identifying opportunities, dependencies, and strengths. Research APIs, including reviewing documentation, assessing capabilities, and validating integration feasibility. Collaborate closely with Product Owners, developers, and other stakeholders to gather, refine, and prioritize requirements. Translate business and technical needs into clear epics, features, and user stories with well-defined acceptance criteria. Partner with QA and development teams to support testing, validate solutions, and confirm they meet business requirements. Investigate, analyze, and assist in resolving production incidents by identifying root causes, assessing customer impact, and working with technical teams on resolution and future prevention. Document process flows, system interactions, and functional specifications to support development, ongoing maintenance, and incident response readiness.
This job posting was last updated on 10/1/2025