Pyramid Global Hospitality

Compensation

Full Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide. Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world’s most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here. Want to learn more about Arizona Biltmore? Hotel Website, Instagram, Facebook What you will have an opportunity to do: The Food & Beverage Sales Manager is responsible for driving revenue growth by developing, implementing, and managing strategic sales efforts for all food and beverage outlets. This role focuses on building relationships, generating new business, increasing group dining and event sales, and supporting the brand presence within the community. The Sales Manager works closely with Operations, Marketing, and Leadership teams to ensure exceptional guest experiences and seamless event execution. The role requires a polished, luxury-service mindset and is an on-site position. Key Responsibilities • Lead direct sales efforts to generate restaurant event revenue through private dining, full buyouts, and bar activations. • Develop creative, compelling menu presentations and event proposals that meet client needs while maximizing profitability. • Manage confirmed bookings, oversee event details, and ensure seamless communication with all departments involved. • Supervise on-site event execution, ensuring guest satisfaction from initial planning through completion. • Actively solicit and secure new business opportunities to achieve quarterly sales goals. • Conduct and execute detailed site inspections, property tours, and host planners for meetings, social events, and weddings. • Prepare accurate Restaurant Event Orders (REOs), checks, and monthly booking reports. • Participate in key meetings with operations, and teams to align service strategies and event planning. • Resolve operational challenges promptly and effectively while maintaining strong client relationships. • Uphold Hilton standards for sales, service, communication, and teamwork across all departments. • Hire, train, mentor, and develop your team, ensuring they are fully equipped to support sales efforts, administrative tasks, and guest communication. Sales & Business Development • Build and maintain relationships with corporate clients, planners, community organizations, and local hospitality partners. • Execute proactive sales strategies to meet or exceed monthly and annual revenue targets. • Conduct outside sales calls and attend relevant networking events to promote F&B outlets and event capabilities. Marketing & Community Engagement • Partner with the marketing team on seasonal promotions, brand initiatives, and partnerships. • Represent the property at community events and industry functions. • Monitor competitor offerings and trends to maintain a competitive advantage. Administrative & Reporting • Maintain accurate pipeline updates, account details, and performance metrics within Hilton’s systems. • Prepare reports outlining sales activity, business pace, and revenue forecasting. • Manage budgets related to sales initiatives, and promotional activities. What are we looking for? EDUCATION • High School Diploma or GED EXPERIENCE • Minimum 3 years of experience in event sales, catering, or restaurant management within a luxury hospitality environment. • Proven success in revenue generation, client relationship management, and end-to-end event execution. • Strong organizational, communication, and negotiation skills. • Proficiency with Sales Force (Delphi) or similar event management systems. • Ability to manage multiple events and priorities in a fast-paced environment. • Flexible availability, including evenings, weekends, and holidays as required. • Understanding of reservation systems (7 Rooms) Compensation: - Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.