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Publicis Groupe Holdings B.V

Publicis Groupe Holdings B.V

via LinkedIn

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Manager, Operations

Troy, MI
Full-time
Posted 2/23/2026
Verified Source
Key Skills:
Project Management
Sales Operations
Digital Transformation
Agile/Scrum
Salesforce.com

Compensation

Salary Range

$75K - 108K a year

Responsibilities

Manage operational processes, support financials, onboarding, and team coordination to ensure efficient delivery of services.

Requirements

Requires 3+ years marketing or operations experience with strong organizational, interpersonal, and multitasking skills.

Full Description

Company description Mars United℠ Commerce is a global commerce marketing practice that aligns people, technology, and intelligence to make the business of our clients better today than it was yesterday. Our worldwide capabilities coalesce into four key disciplines — Strategy & Analytics, Content & Experiences, Digital Commerce, and Retail Consultancy — that individually deliver unmatched results for clients and collectively give them an unparalleled network of seamlessly integrated functions across the entire commerce marketing ecosystem. These disciplines are powered by our industry-leading technology platform, Marilyn®, which helps marketers understand the total business impact of their commerce marketing activation, enabling them to make better decisions, create connected experiences, and drive stronger, measurable results. Learn more at https://www.marsunited.com/. Overview Mars United Commerce is currently seeking an Operations Manager. This position ensures that the team operates in a highly efficient manner while maintaining the highest quality standards, and supports the Operations Director and team by managing scoping and establishing processes and ways of working to consistently deliver a best-in-class product and service. Candidates must reside within a commutable distance of our Detroit or Chicago office for a hybrid work schedule. Key Job Responsibilities: • Operations Director Support • Financials • Onboarding and Training Performance Expectations: Business Support • Assist Operations Lead and Client Lead with annual scope development and custom scope enhancements • Own staff allocation and budget reports • Manage scopes and process to ensure team is both funded and reports at 90% billable. • Support the building of tools to assist in the scoping process (e.g., AI/Marilyn integration) • Help implement new roles or ways of working to meet client needs • Coordinate and recap weekly meetings to discuss present and future issues/updates • Support Operations Lead and Client Lead in developing and contributing to QBRs • Execute solutions to resolve issues • Work closely with Operations Lead and New Business lead on RFI/RFP responses to identify needs or resources, as well as determining appropriate allocation, budgets and staff recommendations • Coordinate agenda and content for VP team meetings Financials • Work with Project Management on monthly financial updates • Optimize funding/utilization based on monthly reports Onboarding and Training • Help onboard new team members and Clients • Deploy training to improve overall productivity (e.g. brief training) • Schedule and participate in ongoing best practices forums Skillsets Required • Bachelor’s degree in advertising, marketing, business or related field • 3+ Years of marketing or Operations experience, agency or project management experience preferred • Interest in the Operations discipline • Experience in Shopper Marketing is a plus • Proficiency in Word, Excel and PowerPoint • Ability to manage time, adhere to strict timelines, multitask and work well under pressure • Ability to support with Client Operations and Procurement • Detail Oriented • Proactive nature in the seeking of work/responsibility • Dependability in execution of work and as member of assigned team • Enthusiastic, solution-oriented attitude in accepting work/new challenges • Desire to learn all aspects of the assigned client scope of work and tactics • Effective interpersonal skills working well across functions • Conscientious work ethic Additional information The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include: • Paid Family Care for parents and caregivers for 12 weeks or more • Monetary assistance and support for Adoption, Surrogacy and Fertility • Monetary assistance and support for pet adoption • Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance • Tuition Assistance • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more • Matching Gifts programs • Flexible working arrangements • ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility) • Business Resource Groups that support multiple affinities and alliances The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents. We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance. You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits. You will also be eligible to participate in the Publicis 401(k) Plan after you complete 1,000 work hours in a consecutive 12-month period. Mars United℠ Commerce is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines. Compensation Range: $75,050 - $107,835 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be April 30, 2026.

This job posting was last updated on 2/26/2026

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