Public Interest Registry

Compensation

Full Description

The Program Manager, Community Engagement is a manager-level role responsible for independently overseeing, organizing, and driving a portfolio of projects that support mission-driven and nonprofit end-user communities and other large scale broader PIR community engagement initiatives as needed. This role leads project planning, manages cross-functional workstreams, and ensures successful delivery of community-focused initiatives. This position requires strong project ownership, proven experience managing complex initiatives, and the ability to guide teams and partners toward clear outcomes. Candidates should bring experience working with nonprofits and comfort managing marketing and events-related workflows. Essential Duties and Responsibilities Project Leadership & Ownership •    Lead the planning, execution, and delivery of multiple community-focused projects from start to finish. •    Define project scope, objectives, timelines, resource needs, risks, and success criteria. •    Make informed decisions, surface risks early, and ensure projects remain on track. Community Initiative Management •    Manage projects that support nonprofit and mission-driven end-user communities across learning, outreach, partnership-driven work, or capacity-building efforts. •    Translate community needs and input into organized project plans and actionable deliverables. Event & Marketing Project Leadership •    Lead project management for virtual and in-person events, workshops, and sector convenings. •    Oversee cross-functional workflows with marketing, policy, legal, finance and internal and external events teams to ensure high-quality execution. •    Manage timelines, promotional cycles, logistics, and stakeholder alignment. Cross-Functional Team Management •    Coordinate and guide internal teams through project milestones and deliverables. •    Facilitate regular project meetings, own status communications, and ensure accountability across contributors. •    Manage external vendors or partners when needed. Reporting, Tracking & Evaluation •    Develop and maintain project dashboards, status reports, KPIs, and documentation. •    Monitor project performance, identify issues early, and recommend solutions. •    Support evaluation of project impact, community value, and operational efficiency. Minimum Education and Experience Requirements ●    Bachelor’s degree in communications, marketing, public relations or a related field. ●    8-10 years of project management experience, ideally within nonprofits, NGOs, or mission-driven sectors. ●    Familiarity with community engagement or nonprofit capacity-building initiatives. ●    Experience with project management tools (i.e., Monday.com [//Monday.com]). ●    Experience managing vendors or external partners. Knowledge, Skills and Abilities Requirements •    Demonstrated ability to lead and manage complex, multi-stakeholder projects. •    Experience supporting or managing event-based and marketing-driven projects. •    Strong organizational and communication skills with the ability to drive clarity and structure. •    Mission-aligned and grounded in community-centered values  •    Solutions-oriented with sound judgment and adaptability •    Able to build trust and influence without authority Physical Requirements  The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job ●    While performing the duties of this job, the employee is regularly required to talk and hear. ●    Ability to access information using a computer for up to 4 hours at a time. ●    Requires sitting or standing at a desk for extended periods of time. ●    Requires mobility within the office. Work Environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones. Reasonable Accommodation. PIR will provide reasonable accommodation to the known physical or mental limitations of a qualified individual with a disability, unless doing so poses an undue hardship on the operation of the business. Equal Employment Opportunity, OSHA, and Harassment Public Interest Registry (PIR) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identification or genetics. In addition to federal law requirements, PIR complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfers, leaves of absence, compensation, and training. PIR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of PIR’s employees to perform their job duties may result in discipline up to and including discharge. PIR provides a workplace free from recognized hazards and complies with standards, rules and regulations issued under the OSH Act.