PRTC

Compensation

Full Description

APPLICATION DEADLINE: December 17, 2025 VRE is the place to be! Virginia Railway Express (VRE) is seeking a proactive and customer-focused Senior Communications Specialist to play a vital role in supporting safe, reliable, and timely commuter rail service across Northern and Central Virginia. Reporting to the Director of Rail Operations, this position serves as a key link between operations, passengers, and the public—managing real-time communications, coordinating service updates, and ensuring consistent, high-quality information delivery across all VRE channels. This position is essential to our daily operations and may require work during nonstandard hours, including service cancellations, emergencies, and special events. Come aboard VRE and help us deliver safe, reliable, accessible, and comfortable commuter-oriented passenger rail service to Northern and Central Virginia. We are a collaborative, inclusive, and results-focused team that values safety, integrity, and innovation. We offer a competitive salary, comprehensive benefits, and unique commuter perks including free travel on VRE. What are we looking for? We’re seeking candidates with a passion for customer service, exceptional communication skills, and the ability to thrive in a fast-paced, operations-driven environment. Successful candidates will be detail-oriented, calm under pressure, and adept at using technology and communication tools to enhance the rider experience. Minimum Qualifications and Experience • Minimum of 3–5 years of experience in customer communications, public information, or transportation operations. • Demonstrated ability to manage real-time communications during service disruptions or emergencies. • Strong written and verbal communication skills with the ability to translate technical information for public audiences. • Proficiency in Microsoft Office Suite and social media platforms. • Ability to work independently and as part of a team, with flexibility to work nonstandard hours as needed. • Valid driver’s license, current auto insurance, and a safe driving record. • Willingness to obtain AED/CPR, Rules Certification, and Roadway Worker Protection certification within one year of employment. Preferred Qualifications • Bachelor’s degree in communications, public relations, transportation management, or a related field. • Experience in public sector, transit, or rail industry communications. • Familiarity with FRA regulations and railroad operations. • Experience in digital communications, social media strategy, or emergency communications management. VRE is an Equal Opportunity Employer-Click here to learn more!